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Laptop model : dell inspiron N5010 os: windows 7 home basic error code on running psa diagnostics: 2000-0146 anti virus: mcafee latest updated and licensed version. windows doesn't boot from recovery disc or hard drive. shows a blue screen with clouds n design on it. n then nothing comes, only the mouse works but nothing to click on. keyboard doesn't respond. questions: can i retrieve my data by any means? is there a fix except to change the hard drive? is windows 7 reinstallable on this model after i change the hard drive?will they provide it or it can booted from the recovery disc?

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Install your OS, No other solution.

Posted on Oct 05, 2010

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I did a diagnostic test on a dell inspiron 1525 and everything passed except the hard drive with error code 0142, what does this mean and can it be fixed, thanks.


Hi,

Based on
Dell Pre-Boot System Assessment (PSA) Diagnostics and Error Codes For Dell Computers - KB Article - 30042,
it is a Hard Drive failure, and you need to replace the Hard Drive.

I suggest to try reinstall windows first before you replace the Hard Drive.

Hope it helps you.

Apr 17, 2011 | Dell Inspiron 1525 Laptop

1 Answer

I have a dell inspiron E1405 laptop. when i am not using it for half an hour after opening it it is going into the following error: error code: 0148 message error code: 2000-0148 message unit:...


Go to
http://support.dell.com/support/0148
For further support as you have a hard drive error.
Hope this helps.





How to run PSA Diagnostics

Article Summary: Instructions on how to run the PSA Diagnostics, and an Error Code list with possible solutions. Table of Contents:
  1. Start the PSA Diagnostics
  2. Error Code List
Step 1: Start the PSA Diagnostics
  1. Restart the system.
  2. At the Dell logo screen, press <F12>.
  3. new_note.jpg Note: Some systems do not have an F12 key, to access the boot options you have to press the <0> (zero) key at the Dell logo screen.
  4. At the One Time Boot menu, press the <Down> arrow key to highlight Diagnostics, then press <Enter> to begin PSA.
  5. Write down any error codes listed.
  6. Use the list provided in the next section to see what the error code means.

Feb 16, 2011 | Computers & Internet

1 Answer

While running diagnostics am getting an error code 2000- 0111 in my inspiron 15R laptop


If you receive an error during PSA Diagnostics, look below for the associating error code. If the Error

Error Code

Error Message

Link to Possible Fix

PSA 1000-0111
PSA+ 2000-0111

(Name of Exception) exception occurred at selector XXh offset XXh.

Contact Dell

Jan 04, 2011 | Dell Inspiron 1525 Notebook

1 Answer

Inspiron 1100 wont boot up,screen stays black,i can hear the fan running,sounds like hd is starting


STEP: Run the Preboot System Assessment (PSA)
Additional Information
  1. Ensure that the computer is powered off.
  2. Press and hold <Fn> and press the power button to power the computer on.
  3. Release both buttons. The PSA diagnostics sequence begins.
  4. Make note of any PSA beep codes or PSA error codes
Check for PSA Error codes on support.dell.com.

If all Test Passed. Then Perform Dell Factory restore or OSRI.

Jan 20, 2010 | Dell Inspiron 1100 Notebook

1 Answer

The laptop screen is almost blank/black. an external monitor is working ok. when i close the lid of the laptop and open it again the screen comes on for a sec but then goes off again almost blank/black....


As per Dell Technical support LCD kit needs to be Replaced.

I Would recommend to
Run PSA Diagnostics. Check for PSA Error codes

if unable see display during PSA Diagnostics use External monitor to make note of Error code.

Check Error code on support.dell.com

If no Error codes. Then Only option is replace LCD kit


Jan 19, 2010 | Dell Latitude D430 Notebook

4 Answers

My Dell inspiron 1501 went to a blue screen and gives me an error message when reading the Hard Drive upon boot up. I am told the disk is either malfuntioning on logic or may have crashed. How can I find...


fortunately dell has built in diagnostics that can assist you with identifying the problem. here is a link on how to run them. if the drive is bad then you would need to replace it and reinstall windows and drivers. if it is good then run memory diagnostics as well just to be safe. if both pass then you may have to do a destructive reinstall of windows because you most likely have a virus issue. copy and paste this link into your browser it will help you run the diagnostics.

http://www.cs.utexas.edu/~deke/laptopsupport/manuals/d600/diag.htm

hope this helps

Dec 10, 2009 | Dell Inspiron 1501 Notebook

1 Answer

Dell Inspiron 6400 shuts off at randomly


STEP: Run the Preboot System Assessment (PSA)
Additional Information
  1. Ensure that the computer is powered off.
  2. Press and hold <Fn> and press the power button to power the computer on.
  3. Release both buttons. The PSA diagnostics sequence begins.
  4. Make note of any PSA beep codes or PSA error codes
Check for PSA Error codes on support.dell.com.

If all Test Passed. Then Perform Dell Factory restore or OSRI.

Nov 21, 2009 | Dell Inspiron 6400 Notebook

3 Answers

Why does windows security center show that my anti virus isn't working when it is. I don't have a green light.


What OS and what Anti Virus program are you running?
The OS will recognize some AV products and not others. You can tell the Operating system you will monitor the Anti-Virus software yourself.

Nov 16, 2009 | Dell Inspiron 1501 Notebook

1 Answer

Dell inspiron freezes at bootup just after it displays dell and the option for bios


Run the Dell Pre-boot System Assessment (PSA). You do this by holding on the "Fn" key while the computer is off. Then press the power button while holding on the "Fn" key. Just follow the on screen instructions. Take note of any error codes. If the PSA passes, go for "Test System". Then on the main diagnostic page, click on "Express Test". If all test pass, then the problem is with Windows. Then there's a need for you to reinstall the OS or do a Dell Factory Image Restore.

Would appreciate if you rate this solution if this helped.

Thanks, Alex

Dec 08, 2008 | Dell Inspiron 1300 Notebook

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