Question about GE Refrigerators

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My GE profile french door bottom freezer drawer does not, & never has, closed unless I slam it with all my might & push hard at the same time. I have owned it for 3 years & this is driving me crazy. It runs constantly & freezer items have the white layer of frost on them if it doesn't get slammed hard shut. Even when I push/slam it frequently does not close. I have defrosted it, tried it totally empty of items, checked for anything behind the drawer, checked the seal for damages. If friends stay at my house without me monitoring it, it is basically left open.

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  • jodypetersen Sep 06, 2010

    Hi There,



    Thanks so much for trying to answer my question. I did figure out the problem finally. My builder, who installed it, never bothered to level the fridge. Once I raised the front up at least 1/4 inch higher than the back it is working well & sealing fine. Geeez!

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This problem usualy is fridge level problem.
You need to adjust slightly hieghr at front 1 to 2 cm and be also very good level so the drawer guides not been blocked.
If you do this and not be fiexed then you have to replace the drawer guides.

Posted on Sep 08, 2010

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  • Master
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I'm thinking that the doors may be slightly out of adjustment, not allowing the freezer door to seat properly. Here's a blog on how to adjust GE Profile doors:
http://www.ehow.com/how_5678804_adjust-ge-side-side-refrigerator.html
You might be able to bring your model up at the following website, and it has diagrams to aid in troubleshooting:
http://www.appliancepartspros.com/
Here is a comment from homeownershub.com about closing the freezer door:
Don't shut it so hard and fast. There s a duct carrying cold air from
the freezer section to the refrigerator section. When you close the
door hard, a pressure wave travels through that duct and opens the door
to the other section. The freezer compartment is usually smaller so
there is less volume to absorb the air pulse traveling through the
duct. f you close the refrigerator door slower, the air will go out
around the refrigerator door and not travel through the duct between
compartments.
Not sure if that might be your problem. If the damper is closed, it will not allow the freezer door to close easily and fast. Maybe that's what's going on.
Anyway, hope this helps, and thanks for using FixYa.

Posted on Sep 05, 2010

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Posted on Jan 02, 2017

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What I did, not thinking this was the solution, was to prop chairs against the drawer to close it while I searched for answers on the Internet. In the meantime, some of this ice must have refrozen in the closed position (due to the weight of the chairs). When I went to check it later, I had a little trouble opening the drawer. I gave it a hard yank and some small frost flew off, as I opened the drawer.

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