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Ipod will not switch off and it frozen

Ipod has frozen, will not switch off or move, i have tried attaching this to the pc again but the it says it does not recognise the device. Also I itunes my ipod does not come up, as I thought I would sort it out from there. Can you help, have I broke it ??

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Freezes on iPods and other mobile devices aren't uncommon, and what you'll probably need to do is just reset it. How you do that changes a little from model to model, but you can get step by step instructions from Apple's own page :

Posted on May 12, 2008

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Hi to resolve your problem switch it off from power, open it and reset BIOS (you can do it by: found reset pins and and put the jumper in reset position for few seconds and then put it to previews position, or remove CMOS battery for a while and put it back. Note that your settings will be reset and you need set it up again. Regards. If it help please rate it. Need more help let me know.

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How to Put iPod into Disk Mode

Putting iPods with a Click Wheel into disk mode

Before placing the iPod into disk mode, you should verify that it is charged.

Toggle the Hold switch on and off. (Set it to Hold, then turn it off again.)

Press and hold the Menu and Select buttons for at least 6 seconds until the Apple logo appears.


When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.

Connect the iPod to your computer; the screen on the iPod will change and say "Do not disconnect"

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My sony vaio desktop pc model PCG 2F1L has frozen on the sign on screen. we tried to restart but it returns to the same screen and freezes again. the mouse and curser wont move and the keyboard only work...

Hi there,
I realise this situation could be very frustrating.
Please try restarting you PC and running it to "safe mode".
If you installed any new updates on your operating system lately they could be causing the problem.
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1 Answer

Frozen screen

Check to see if there is a tiny hole on the back of the ipod. That is where you can reset it. ALWAYS use your"safely remove hardware feature to avoid this type of problem. When you don't use that feature, and you disconnect the device from the computer, the drive is still running. By clicking on the "safely remove hardware", you stop the drive BEFORE you remove the device.

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Some systems will try to boot up on a usb device such as an IPod or a external hard drive.

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That should get rid of the freeze.
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