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I have an hp photosmart c6000 or something like that and every time i try to scan it it says i need to upgrade the lcd list then when the list pops up and i change it nothing happens and the problem restarts

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Go to the HP website with your model and download the driver from them. There could be an updated driver.

Posted on Sep 05, 2010

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I have a HP L7580 all in one printer. When I try to scan something, it tells me that the lcd list needs to be upgraded. How do I do that?

First try to power cycle the printer by turning it off and turning it back on. If this does not help, unplug the printer for 15-20 seconds and plug it back in. if this does not help, a HP employee recommended this for a networked printer (meaning connection is through network not directly to PC):

If you installed via network, then you need to send the 'scan to' settings to the printer to update the LCD list Depends on the hp software, follow following steps to update the 'Scan To' settings to the printer: HP Solution Center or HP Director Click Settings , and then click Scan Settings . Depending on your software version, click the option available to you: Scan to... Setup Button settings Click Scan to... Setup . Continue with the on-screen instructions to create a list of destinations for scans. Try scanning again from the printer control panel.

Other than that, the only solution that seems to work for most is to perform a factory reset. Here are the steps:

Settings/Tools/Restore Factory Default or

Setup/Tools/Restore Factory Default

This is done through the menus on the printer itself.

May 09, 2011 | HP OfficeJet 7410 All-In-One InkJet...

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Trying to scan: I can read on printer screen: LCD list need to be upgraded


When you try to scan using the product control panel, the message 'Error: LCD List needs to be upgraded ' displays on the computer. The 'LCD list' is the list of potential scan destinations that displays on the printer.

The solution to this issue is to re-establish the connection between the computer and the printer, and then set up the scan destination list again, if necessary. Try the following solutions in the order presented.

Solution one: Restart and reset
Follow these steps to restart your computer and reset the printer.

  • Restart your computer.
  • With the product turned on, unplug the power cord from the back of the product.
  • Unplug the power cord from the electrical outlet.
  • Wait 15 seconds.
  • Reconnect the power cord to the product, and then reconnect the power cord to the electrical outlet.
  • If the product does not automatically turn on, press the Power button.
  • Wait a couple of minutes to make sure that the product is ready, and then try scanning again from the product control panel.
  • If the issue persists, or if you want to make changes to the scan destination list, continue to Solution two.

Solution Two: I will post it after confirm the issue still exists.


Sep 26, 2010 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Getting a scanner error have tried several times and cannot get it to clear it will print from computer but will not scan My printer/scanner is an HP Photosmart 4700 but could not find on list

your need to install the driver from you cd/dvd driver which is included when you purchase it. try to reinstall driver, much better install anything what drivers available from your cd/dvd driver. connect all cables, the power cable and the usb from your scanner to computer, then restart the computer and try to scan.

Mar 22, 2010 | HP PhotoSmart C4480 All-in-One Printer ...

1 Answer

HP photosmart C5580 How scan to computer?

scanning through bluetooth is not possible bluetooth module only pairs the computer and printer and has link only to the basic driver of the computer so you can only print from it
if you want to scan you should connect te usb cable or use a wireless upgrade kit

Aug 10, 2009 | HP Photosmart C5580 All-In-One InkJet...

1 Answer

I can not scan from my 2610xi photosmart printer. Says I need to install the software. HELP!!

Have you tried updating the drivers from HP's website? I know when I recently upgrade my Internet Explorer it for some reason messed with the software I had installed for the HP Photosmart 2610. I reinstalled the software and uploaded the most recent drivers and eventually got everything to work fine again. So I am wondering if maybe one of the patches/upgrades the Microsoft sends down may have messed with your software as well....Hope that helps.

Jun 15, 2009 | HP Photosmart 2610 All-In-One InkJet...

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Scanning photos using HP Photosmart C4200 series scanner but unable to ascertain how to save them to computer.

I had the same problem, I could scan something but I couldn't send it wirelessly to the computer to save.

Try this, go to START , CONTROL PANEL, SCANNERS AND CAMERAS and see if the HP photosmart is listed.
If it isn't, get out your HP disk that came with it and install it. After it is installed, you can scan and save from there without using the buttons on the HP.

Jul 18, 2008 | Office Equipment & Supplies

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