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Canon Scanner Error

Does anyone know what a E30 error means on a Canon 5020?

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Possible Causes:

1. Faulty communication between the scanner and the computer
2. Insufficient power to the scanner

Solution:

1. Disconnect and reconnect the USB cable from both the scanner and the computer.
2. Ensure that the USB cable is connected directly to the computer as opposed to connecting through a USB Hub or some other USB device.
3. Restart the computer

You might also try a different USB cable.

If the problem persists after performing the steps listed above, then the unit will most likely require service.

Posted on May 15, 2008

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I have just read it on the other forum..try this one
Error Code 5020:
Scanner lock switch locked. [5020] Release the scanner lock switch and turn the power
off and back on.
Turn the machine off, unlock the scanner lock
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Hope it helps.

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