Question about Dell Inspiron B130 Notebook

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ARCHIE Removal Just bought an open box laptop and it has ARCHIE installed. How do I uninstall the program so it will not reformat the computer everytime I reboot I have bought an open box model Dell Inspiron 531S, but the Archie has not been removed. Archie is automatically installing at start up. Everytime it desactivates for instance local area network access, .... On the D-partition, there is PCrestore, which gives an error when trying to implement. I have tried to uninstall, but then it asks to put in original Archie disk, before rebooting. Please help

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  • Jeffrey Pemberton
    Jeffrey Pemberton May 11, 2010

    What is Archie? I've heard of the virus Archie which can be nasty, and have heard of the game. If it's just a program that's really aggravating you, which it seems it is, I can tell you how to disable it for now so it won't start up when you start the computer. Please tell me what it is. I can then tell you how to stop it from starting. If it's not malicious, it's a little more involved getting rid of it but at least it won't be starting up any more. It can be removed but I'd have to give you instructions that you'd need to follow EXACTLY. I'll wait to hear from you. Thanks.



    Heff

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It should have been taken off at time of purchase.
Go to Best Buy Geek Squad with your receipt proving you bought it and they'll remove it (it should be for free, otherwise complain cause you should be notified by the salesperson that you need it removed).
Only best buy can remove it with their disks, if you try uninstalling it it'll reinstall itself.
Source: i work there.

Posted on Jun 25, 2008

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Do an OS reinstall using the cds came along with your sustem
remember do not creat any partitions for further support call 1-800-324-9896(UNITED STATES DELL TECHNICAL SUPPORT NUMBER)

Posted on Jun 05, 2008

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Magicjack problems


To uninstall your magicJack, please go to control panel and remove it from the list of currently installed programs.
Windows XP
  1. Click Start, click Control Panel, and then double-click Add or Remove Programs.
  2. In the Currently installed programs box, click magicJack, and then click Remove.
  3. If you are prompted to confirm the removal of the program, click Yes.
Windows Vista/Windows 7
  1. Click Start, click Control Panel, click Programs, and click Programs and Features.
  2. In the Currently installed programs box, select magicJack, and then click Uninstall.
  3. If you are prompted to confirm the removal of the program, click Yes.
To reinstall your magicJack, simply plug it back in and it will automatically reinstall.

Feb 02, 2014 | PC Laptops

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I got Linkury Smartbar stuck on my laptop


To perform a standard uninstall using the Windows XP operating system on your computer:

  1. Click Start.
  2. Click Control Panel.
  3. Double-click Add or Remove Programs.

In the Currently Installed Programs box:

  1. Click Linkury Smartbar
  2. Click Change or Change/Remove.

To uninstall the Linkury Smartbar using Windows Vista or Windows 7 (32 bit or 64 bit):

  1. Click Start.
  2. Click Control Panel.
  3. Double-click Programs and Features.

In the Currently Installed Programs box:

  1. Click Linkury Smartbar
  2. Click Change/Remove.



If for some reason the above procedure does not properly uninstall the Linkury Smartbar, go to the Linkury Smartbar download page and perform a "reinstall". Then restart your computer and perform the "uninstall" procedure.


To remove the customized web search of the Linkury Smartbar:

  1. Click the arrow to open Internet Explorer's Search Menu.
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  3. Select Linkury Smartbar Search Web Search.
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Aug 02, 2012 | Acer PC Laptops

1 Answer

Hi how can i restore my new laptop to factory setting? I just bought a floor model and it has archie loaded on it?


Follow these steps to restore your Toshiba to the Out of the Box condition.


Restart theToshiba laptop computer when therestoration process finishes running. Follow the prompts that appear on thescreen to set up the laptop's date, time and language settings.

Feb 12, 2011 | Toshiba Satellite A665-S6086 Laptop

2 Answers

A security icon that wont let me do any thing but


Hi, Michelle.
Need a little more info...was this a "free" anti-virus program offering to scan pc/laptop free? for viruses?You didn't give any personal info out to it, did you?
Can you get to "safe mode"? If so, in safe mode go to control panel; add/remove programs;uninstall this program...if it won't let you, try doing a restore to a previous date prior to when you started getting this.
There is a "anti-virus" program that acts like a virus to get you to buy their removal tool.

Mar 08, 2010 | IBM ThinkPad T30 2366 Notebook

2 Answers

McAfee Integrated Security Platform Installer has encountered a problem and needs to close. We are sorry for the inconvenience.


Not only Uninstalling & Reinstalling the McAfee Program would help, because usually you'd get this Error During the Installation. The Reason for this Error is because of the Windows Update (McAfee is Disigned on the Windows Platform).

Things that Needs to be checked here are:

1. Update Windows:
- Open IE (Internet Explorer).
- Click on the TOOLS or SAFETY (If the IE version is IE v.8).
- Select Windows Update.
- Ensure that All Windows Updates are Installed on the Computer.


2. Installing MSXML 3 & 4:
- Check if you already have MSXMLs installed on your Computer by going to START >> CONTROL PANEL >> ADD/REMOVE PROGRAMS or PROGRAMS >> PROGRAMS & FEATURES (In Case of Windows Vista/7).
- If you find MSXMLs, Uninstall them & then Restart the Computer.
- Download and Reinstall MSXML version 3 (MSXML3.msi only).
- Restart the computer.
- Download and install MSXML version 4 (MSXML.msi only).
- Restart the computer.
- Run McAfee Consumer Products Removal tool (MCPR.exe) from http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
- Reinstall the McAfee Program.


Thank You!


Regards,
SAM

Nov 02, 2009 | Dell Inspiron 6000 Notebook

1 Answer

Computer got virus...doesnt even run the antivirus software installed


A good virus removal tool called ComboFix may help you. I've used this on several computers to wipe out virus problems and it's been great. This site has instructions on using ComboFix and links to download the tool.

Try this before reformatting your computer. Post a follow-up if you need more help.

Apr 16, 2009 | PC Laptops

1 Answer

UNINSTALL DE A.R.C.H.I.E. Program


Though Best Buy should of removed that for you, Sony has a hidden recovery partition that will restore everything to factory settings wiping your hard drive of anything you have now. When you boot up your computer press F12 to enter the recovery manager....If it's not F12 try F11, They are different for each manufacture.

Hope this helps.

Jul 09, 2008 | Sony VAIO VGN-S460 Notebook

5 Answers

ARCHIE SOFTWARE


As a BestBuy employee, I have had experience dealing with Archie. Sure, it limits the computer to an almost unusable state, but we're required to use it in order to protect our display units. BestBuy employees should be fully removing the software before you purchase it, but if they fail to do so properly, there is still hope.

Option 1: Take the unit back to BestBuy and have a Geek Squad agent remove it using an Archie disc.

Option 2: Take the unit back to BestBuy and have a Geek Squad agent fully restore your unit.

Option 3: Use the included recovery discs to restore your unit back to its factory settings. If, however, your specific model does not come with these discs included (HP, Sony, etc...), and you would rather not make another trip to BestBuy, please follow option 4.

Option 4: Create your own recovery discs and fully restore your unit. If you're running Vista, open your Start menu and type "rec" in the search box. Most models will come up with a Recovery Disc Creation program. It's important to have these discs anyway, so you might as well create them now and save yourself money in the future. Follow through with the restore afterward and you're set to go.

Sorry guys for the inconvenience. Believe me, we don't enjoy the software any more than you do.

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3 Answers

ARCHIE


A.R.C.H.I.E. is the demonstration software used on all Windows-based PCs sold at Best Buy that are used as demonstration units. The software is not designed to be installed on any PC other than those being used within the store.

Unfortunately, the removal of A.R.C.H.I.E. without the original disc (which is provided monthly to the stores from the corporate offices) is going to be nearly impossible. You have two solutions in this case:

1. Utilize the PC's recovery methods (most likely recovery partition, however you might have a model that came with recovery discs as well. The A.R.C.H.I.E. software prohibits most recovery disc creators from working properly). Note that for this method to work, you must be able to start the recovery process outside of Windows.
2. Bring the computer (along with its AC adaptor, if it is a laptop) to any Geek Squad precinct (any Best Buy store or standalone Geek Squad) for uninstallation of the A.R.C.H.I.E. software (without damage to the underlying operating system). This should be a free service as it is THEIR software running that requires removal for normal operation of the computer, and per company SOP should have been removed prior to sale. This is the preferred method, however you might not have access to a Geek Squad precinct and need it done before you will have access to a precinct again.

Disclaimer: Answerer is currently employed by The Geek Squad. The opinions and statements in this answer may not reflect the views held by Best Buy or The Geek Squad. Official communications from these companies may be obtained from http://www.bestbuy.com/ or http://www.geeksquad.com/.

Jun 26, 2008 | HP Pavilion tx1000z Notebook

2 Answers

ARCHIE Removal


go to the control panel..

choose add/remove program..

and remove the ARCHIE..

good luck

Apr 20, 2008 | Compaq Presario 700 470024-192 Notebook

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