RIM BlackBerry  Pearl  8100
Problem for RIM BlackBerry Pearl 8100

Blackberry Pearl Call Log gets deleted.




By kurt236 on May 12, 2008

" "
I can't view my missed calls in the call log. It tells me I have a missed call but then it doesn't show me who called. Why is it doing this? I read your previous answer to this question already and I can't see where savedwm is to set the level higher. Do I need to get a memory card? Thank you!

Clarification Request

Posted by akojim on May 10, 2009




Solution link . . . . http://www.IMBlackBerryPearl8100.com




'

Same Problem

Feb 23, 2009

-   all calls landing on Blackberry 8100 are getting in missed call and the person who dial got a msg "Number Busy" -   shiraz10g

Feb 04, 2009

-   i have the 8130 pearl and i am having the same problem, it say i have new messages and missed call but then i go to the call log and the message application and its gone...how do i fix this???-   Guest

Jan 25, 2009

-   i have the same problem i have the 1 missed call icon on top.
i turn the phone off, take out the battery out but still nothing.
i read somewhere there is a reset button on the back but i cant find it.
pls hepl! i need an easy way to get rid of it.
-   amy_geerman

Jan 22, 2009

-   it keep saying i have new sms messages but when i go to it, it says no messages!!!???? why is it doing this? and what can i do to fix it? -   lisamarie718

Dec 30, 2008

-   I have the same problem, the phone will get really slow. then erases my sms, mms texts, and my call log. -   vampire8100

Best Solution

posted on Jun 19, 2008
Helpful)

abbykratoska

Rank: Apprentice 
Rating: 89%, 16 votes
http://www.sarahintampa.com/sarah/2007/03/04/the-disappearin.html

This worked for me....I was having the same problem
Was this helpful?
Yes
No
3 people thought this was helpful

Solution #2

posted on Aug 05, 2008
Helpful)

Guest

Rank: Apprentice  Phones & Accessories  Expert
Rating: 0%, 0 votes
i do not get any missed calls registered if i am on the phone when someone else calls and sometimes not even if I am not on the phone. Can you help?

Solution #3

posted on Nov 05, 2008
Somewhat Helpful)

made2pleez

Rank: Apprentice 
Rating: 70%, 1 votes
I have had numerous issues around the blackberry pearl deleting SMS texts, memory slowly deleting and a missed call icon (when no missed calls are logged) appearing.
Several B.B. forums all say to do this, to do that....but most of them all say to hard wipe your handheld. I have found that this is not always the path to persue.

I currently have too much needed info just to wipe my handheld (personal and buisness). Thru trial and error, reading forums, ect i have found a better alternative:

Step one: Click on options; scroll to and click on "Auto On/Off" and turn this on. This helps manage open applications (open applications drains memory and may cause your missed call icon to apear) - but this wil not remove the missed call icon. (set the turn off and turn on times based on your personal use - even one hour is suffecient)

Step two: (and block some time to do this): Hold your alt. key (bottom left button on the pearl keypad) and the return button (located just right of the track ball) down together. A screen will apear showing open applications. When you release the alt and return button, the highlighted icon will open (SMS , email, internet browser, ect). With the application open and running hit your B.B. button (located left of the track bar), Scroll down, highlight and click the close option.
You will need to do this for ALL applications that are open - i had (it felt like) a hundred +.

Once your applications are closed, your missed icon will dissapear.
**please note your "home screen" is an application - if your pearl RIM is on you are using memory and still will see it detete (untill the auto turn off is rebooted for what ever time you have it set) As far as the missed call icon - this will reappear if too many application are running (hint: what ever you open - SMS / email / browser/ games/ ect - you must close it ((hit blackberry button left of track ball, scroll down and click close)), just by hitting the return button ((right of track ball) or the red "hang up" key it will only minimize your application similar to windows program screen on a CPU)

In no way do i suggest a hard wipe, phone replacement - or even a swich of hand helds: I love my blackberry and wouldnt trade it for anything (maybe a B.B. storm when they are released!!). Its not perfect but it is the best hand held PDA i have owned. Once you learn how to properly manage your blackberry it will quickly become an important tool (and yes....a toy too! )

Best of luck.
Made2pleez
Was this helpful?
Yes
No

Solution #4

posted on Dec 15, 2008
Very Helpful)

miss_ashlei

Rank: Guide 
Rating: 91%, 16 votes
ONLY KNOWN FOR TELUS USERS: It's a memory issue in most cases. If you have too many applications downloaded or too many photos/video/music, it will focus the memory more on those than your texts/calls. Try either moving your photos/movies/music to a memory card, delete the photos, etc. and then remove the card, and have a friend text or call you (don't answer the call). If that doesn't work you can try deleting some of the applications. Only ones you have bought. But, don't worry, you can get them back without paying again by going to the Telus Portal, hitting the menu button, click settings, and then purchases. Once it builds the list, you should be able to click on the application and re-download it. If none of those suggestions work, try contacting you service provider and see what they suggest.
Was this helpful?
Yes
No
1 person thought this was helpful

Solution #5

posted on May 23, 2008
Somewhat Helpful)

woowoosmurf

Rank: Apprentice 
Rating: 75%, 1 votes
You can go under options and have them go directly to your text inbox. I had that problem... i thought someone was playing a mean joke on me.
Was this helpful?
Yes
No

Solution #6

posted on May 10, 2009
Not Rated)

dujinw

Rank: Master 
Rating: 78%, 48 votes
Try this link . . . www.blackberry.com/RimBlackberryPearl8100

For find a best solution.


25
Was this helpful?
Yes
No

Solution #7

posted on Dec 30, 2008
Not Rated)

vampire8100

Rank: Apprentice 
Rating: 0%, 0 votes
a temp solution that last about two weeks for me is, turning off the phone taking out the battery, and put it back in  and turn it on
Was this helpful?
Yes
No

Solution #8

posted on May 30, 2008
Not Rated)

Guest

Rank: Apprentice  Phones & Accessories  Expert
Rating: 0%, 0 votes
same problem here... and i can't take this phone anymore.
although the service and sound on the blackberry is far better, i long for the interface of my older model treo 600

Popular Solutions for RIM BlackBerry Pearl 8100


Questions and Unsolved Problems for RIM BlackBerry Pearl 8100


Do you recommend RIM BlackBerry Pearl 8100?
Answer

Answer
i don't se hwo call's me

Answer
when i send a sms message it doesnt show on my phone(blackberry pearl) and when someone sends me a... (More)

Answer
iam deaff i have blackberry 1800pearl


21 Other Users Have The Same Problem - Continued

Comment by SHAWNICA, posted on Dec 29, 2008

NORMALLY WHEN I MISS OR MAKE A CALL I SEE IT BUT NOW I MISS CALLS AND THE NUMBER DOES NOT SHOW OR WHEN I CALL SOMEONE IT DELETES FOR ITSELF MESSAGES TOO WHAT TO DO

Comment by Guest, posted on Dec 17, 2008

my product is the blackberry curve 8320 and it deletes the call log. i don't know who i get a missed call from because it won't show me!

Comment by Guest, posted on Dec 07, 2008

Call log gets deleted spontaneously as well as messages

Comment by Guest, posted on Dec 03, 2008

i have the same exact problem

Comment by Guest, posted on Nov 26, 2008

My call log, blackberry messenger & text messages all periodically get deleted.  My phone will alert when i have a new message/missed call but wont display the message! Very annoying!

Comment by kranberrys, posted on Nov 24, 2008

My call logs and test messages disappears often.

Comment by Guest, posted on Nov 18, 2008

I am having the same problem, I sent in the "defective" phone and got a new one. I am again having the same problem on the new phone. So getting a new phone is not the solution only a headache entering all of your info on the new phone.

Comment by Guest, posted on Oct 27, 2008

All my calls and text messages keep getting deleted. very annoying

Comment by Guest, posted on Oct 27, 2008

i also cant sem to view who has called even though it shows i have a missed call. this si causing real issues for me. is it possible that it is a software issue and should we return phones to get an upgraded one . Please help

Worried phone user

Comment by Guest, posted on Sep 01, 2008

Shows a missed call but nothing showing in the log folder?

How do I delete this?

Comment by gestar, posted on Jul 25, 2008

Contacted Orange to explain problem, they sent a text message which they claimed would rectify the problem but it didn't, they said there was a software download that was needed!

Comment by skully6002, posted on Jun 19, 2008

i have the blackberry pearl too, and my call log and text messages keep deleting. Sometimes i will not even receive any of my text messages! This is annoying!

Comment by Guest, posted on Jun 18, 2008

i cant see the call log, called or receved or missed calls,

the SMS have the same issue :s

Comment by Guest, posted on May 27, 2008

this is happening to me and ive only had the phone for not even 3 days and it constantly deletes all my new messages it drives me crazy i hate it my company says i need to vuy a memory card but what does that have to do with memory i dont know im starting to hate this phone and regret my purchase, hate to say that.

Comment by Guest, posted on May 24, 2008

I have the same problem with my call log,here one day gone the next. I am also experiencing that with my text messages. I can send them but I can't receive them. (or at least I can't see them). My phone book is gone from view. I have to start typing someone's name and their info appears in the send screen but I can' just go into my phone book as a good phone would allow me to. This stinks!

Comment by Guest, posted on May 22, 2008

I'm getting the point where I find the Blackberry so problematic I'm thinking of getting rid of it. My call logs are hit and miss - here one day totally gone the next. hate it, and I have nothing stored on it, so I don't see how it could be a memory issue.

Didn't find what you were looking for?

Describe your PDAs problem:




Ask our Experts

 

Solve Your Problem Now!
Chat Live with an Expert
Chat Now
Top PDA Experts



Top Computer & Laptop Repairmen
in , NY
(877) 934-6198
Send your laptop to us and we will diagnose the...
A+ Rated Oceanside Computer Sales & Service, LLC

(952) 890-7770
Zkarlo.com provides discount and used laptop parts...
Zkarlo.com


       
Solve Your Problem Now!
Chat Live with an Expert
Chat Now

Insert Link
Insert Image
Insert You-Tube clip
Insert List
Insert List
Spell Check

What is this?



Select


close

Add to My Products

Add the things you own to your My Products collection and get product information, solutions to problems, manuals & guides, tips and how-to's, reviews & ratings and local repair service - all in one easy place.


Step 1: Select a category & subcategory

Appliances Cameras Cars Computers Electronics Home Audio TV & Videos Tools
Appliances Cameras Cars Computers Electronics Home Audio TV & Video Tools
 
Step 2: Select a product and click on add
I can't find my product

select

Cancel
close
Success!

Add another product
Close
close
Save This Product

Enter your email address

We will not share your email. Privacy Policy

I agree to the FixYa Terms of Use

 
Send to friends
Your name:
Your email:
Your friends email addresses: (e.g. Julie@email.com)
(Separate email adresses with commas)
Message:
Cancel