Question about RIM BlackBerry Pearl 8100

7 Answers

Blackberry Pearl Call Log gets deleted.

I can't view my missed calls in the call log. It tells me I have a missed call but then it doesn't show me who called. Why is it doing this? I read your previous answer to this question already and I can't see where savedwm is to set the level higher. Do I need to get a memory card? Thank you!

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  • Anonymous May 22, 2008

    I'm getting the point where I find the Blackberry so problematic I'm thinking of getting rid of it. My call logs are hit and miss - here one day totally gone the next. hate it, and I have nothing stored on it, so I don't see how it could be a memory issue.

  • Anonymous May 24, 2008

    I have the same problem with my call log,here one day gone the next. I am also experiencing that with my text messages. I can send them but I can't receive them. (or at least I can't see them). My phone book is gone from view. I have to start typing someone's name and their info appears in the send screen but I can' just go into my phone book as a good phone would allow me to. This stinks!

  • Anonymous May 27, 2008

    this is happening to me and ive only had the phone for not even 3 days and it constantly deletes all my new messages it drives me crazy i hate it my company says i need to vuy a memory card but what does that have to do with memory i dont know im starting to hate this phone and regret my purchase, hate to say that.

  • Anonymous Jun 18, 2008

    i cant see the call log, called or receved or missed calls,



    the SMS have the same issue :s

  • skully6002 Jun 19, 2008

    i have the blackberry pearl too, and my call log and text messages keep deleting. Sometimes i will not even receive any of my text messages! This is annoying!

  • gestar Jul 25, 2008

    Contacted Orange to explain problem, they sent a text message which they claimed would rectify the problem but it didn't, they said there was a software download that was needed!

  • Anonymous Sep 01, 2008

    Shows a missed call but nothing showing in the log folder?



    How do I delete this?

  • Anonymous Oct 27, 2008

    i also cant sem to view who has called even though it shows i have a missed call. this si causing real issues for me. is it possible that it is a software issue and should we return phones to get an upgraded one . Please help



    Worried phone user

  • Anonymous Oct 27, 2008

    All my calls and text messages keep getting deleted. very annoying

  • Anonymous Nov 18, 2008

    I am having the same problem, I sent in the "defective" phone and got a new one. I am again having the same problem on the new phone. So getting a new phone is not the solution only a headache entering all of your info on the new phone.

  • kranberrys Nov 24, 2008

    My call logs and test messages disappears often.

  • Anonymous Nov 26, 2008

    My call log, blackberry messenger & text messages all periodically get deleted.  My phone will alert when i have a new message/missed call but wont display the message! Very annoying!

  • Anonymous Dec 03, 2008

    i have the same exact problem

  • Anonymous Dec 07, 2008

    Call log gets deleted spontaneously as well as messages

  • Anonymous Dec 17, 2008

    my product is the blackberry curve 8320 and it deletes the call log. i don't know who i get a missed call from because it won't show me!

  • SHAWNICA Dec 29, 2008

    NORMALLY WHEN I MISS OR MAKE A CALL I SEE IT BUT NOW I MISS CALLS AND THE NUMBER DOES NOT SHOW OR WHEN I CALL SOMEONE IT DELETES FOR ITSELF MESSAGES TOO WHAT TO DO

  • vampire8100 Dec 30, 2008

    I have the same problem, the phone will get really slow. then erases my sms, mms texts, and my call log.


  • lisamarie718 Jan 22, 2009

    it keep saying i have new sms messages but when i go to it, it says no messages!!!???? why is it doing this? and what can i do to fix it?

  • amy_geerman Jan 25, 2009

    i have the same problem i have the 1 missed call icon on top.
    i turn the phone off, take out the battery out but still nothing.
    i read somewhere there is a reset button on the back but i cant find it.
    pls hepl! i need an easy way to get rid of it.


  • Anonymous Feb 04, 2009

    i have the 8130 pearl and i am having the same problem, it say i have new messages and missed call but then i go to the call log and the message application and its gone...how do i fix this???

  • shiraz10g Feb 23, 2009

    all calls landing on Blackberry 8100 are getting in missed call and the person who dial got a msg "Number Busy"

  • akojim May 11, 2010







    Solution link . . . . http://www.IMBlackBerryPearl8100.com












    '

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Http://www.sarahintampa.com/sarah/2007/03/04/the-disappearin.html

This worked for me....I was having the same problem

Posted on Jun 19, 2008

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I have had numerous issues around the blackberry pearl deleting SMS texts, memory slowly deleting and a missed call icon (when no missed calls are logged) appearing.
Several B.B. forums all say to do this, to do that....but most of them all say to hard wipe your handheld. I have found that this is not always the path to persue.

I currently have too much needed info just to wipe my handheld (personal and buisness). Thru trial and error, reading forums, ect i have found a better alternative:

Step one: Click on options; scroll to and click on "Auto On/Off" and turn this on. This helps manage open applications (open applications drains memory and may cause your missed call icon to apear) - but this wil not remove the missed call icon. (set the turn off and turn on times based on your personal use - even one hour is suffecient)

Step two: (and block some time to do this): Hold your alt. key (bottom left button on the pearl keypad) and the return button (located just right of the track ball) down together. A screen will apear showing open applications. When you release the alt and return button, the highlighted icon will open (SMS , email, internet browser, ect). With the application open and running hit your B.B. button (located left of the track bar), Scroll down, highlight and click the close option.
You will need to do this for ALL applications that are open - i had (it felt like) a hundred +.

Once your applications are closed, your missed icon will dissapear.
**please note your "home screen" is an application - if your pearl RIM is on you are using memory and still will see it detete (untill the auto turn off is rebooted for what ever time you have it set) As far as the missed call icon - this will reappear if too many application are running (hint: what ever you open - SMS / email / browser/ games/ ect - you must close it ((hit blackberry button left of track ball, scroll down and click close)), just by hitting the return button ((right of track ball) or the red "hang up" key it will only minimize your application similar to windows program screen on a CPU)

In no way do i suggest a hard wipe, phone replacement - or even a swich of hand helds: I love my blackberry and wouldnt trade it for anything (maybe a B.B. storm when they are released!!). Its not perfect but it is the best hand held PDA i have owned. Once you learn how to properly manage your blackberry it will quickly become an important tool (and yes....a toy too! )

Best of luck.
Made2pleez

Posted on Nov 05, 2008

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ONLY KNOWN FOR TELUS USERS: It's a memory issue in most cases. If you have too many applications downloaded or too many photos/video/music, it will focus the memory more on those than your texts/calls. Try either moving your photos/movies/music to a memory card, delete the photos, etc. and then remove the card, and have a friend text or call you (don't answer the call). If that doesn't work you can try deleting some of the applications. Only ones you have bought. But, don't worry, you can get them back without paying again by going to the Telus Portal, hitting the menu button, click settings, and then purchases. Once it builds the list, you should be able to click on the application and re-download it. If none of those suggestions work, try contacting you service provider and see what they suggest.

Posted on Dec 15, 2008

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You can go under options and have them go directly to your text inbox. I had that problem... i thought someone was playing a mean joke on me.

Posted on May 23, 2008

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A temp solution that last about two weeks for me is, turning off the phone taking out the battery, and put it back in  and turn it on

Posted on Dec 30, 2008

I do not get any missed calls registered if i am on the phone when someone else calls and sometimes not even if I am not on the phone. Can you help?

Posted on Aug 05, 2008

Same problem here... and i can't take this phone anymore.
although the service and sound on the blackberry is far better, i long for the interface of my older model treo 600

Posted on May 30, 2008

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1 Answer

Missing Calls and Texts. Alarm Caput.


Cause:-
Call logging is not enabled for the Message list.
Ensure call logging is enabled from the Phone application Options menu.
1) From the Home screen, open the Phone application.
2) Display the menu and select Options.
3) Select Call Logging.
4) In the Show these call log types in message list field, select the type of call log to be displayed in the messages list.
5) Display the menu and select Save.
I hope I was able to help you.

Nov 23, 2009 | RIM BlackBerry Pearl 8100

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My call log only displays my missed calls. When i press the call button to view my recent calls, all i can see is the missed calls received n no dialled numbers or receieved calls. my settings in general...


To view the Personal Call Log, complete the following steps:
1) Log in to the BlackBerry MVS web UI.
2) Click the Personal Call Log button at the top of the page.
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4) Click Submit.
I hope I was able to help you.

Oct 12, 2009 | RIM BlackBerry Pearl 8100

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My sent SMS messages are not being saved on my phone. Once they send they are instantly deleted. Also my missed calls are not coming up and my call log keeps deleting itself.


You probably installed a new app. u need to del.... if nt its your battery these are the sings tht show on the phone there also may b physical signs, the battery may b oddly shaped or swollen.

Oct 11, 2009 | RIM BlackBerry Pearl 8100

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Random deleting


This means that you have too much memory in your phone, so it automatically makes its own memory. To fix this you need to delete some of your pictures and ringtones to add memory. I used to have this problem too! Hope this helps!

Jun 16, 2009 | RIM BlackBerry Pearl 8100

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Jun 02, 2009 | RIM BlackBerry Pearl 8100

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Received and placed calls are not listed on the call log


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save and exit

May 15, 2009 | RIM BlackBerry Pearl 8100

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Omg my black berry is only week ol, and says i


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May 15, 2009 | RIM BlackBerry Pearl 8100

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Lots of memory on blackberry pearl, but still deleting


Check to see how long your mail is configured for retention.

Open your in-basket. Press the menu button, and select "options".

Scroll to the bottom and the last option is "keep messages". You can set this for anywhere from 15 days to forever.

-Neil

Apr 23, 2009 | RIM BlackBerry Pearl 8100

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Missed calls icon won't remove


Try Removing the battery and Sim card for 30 seconds

Jan 15, 2009 | RIM BlackBerry Pearl 8100

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I cany view my missed calls


when your phone memory gets low, it will delete your call log and messages to make more space. try deleting some applications and some ringtones and things that take up memory and that should fix the problem

Jan 14, 2009 | RIM BlackBerry Pearl 8100

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