We have thawed entire unit to clear possible "ice jams".
Turned back on, ice tray fills with water, ejector arms up and functional.
Ice freezes, ejector arm starts to cycle but gets to the ice cubes and gets "stuck".
The ejector arm doesn't appear to have enough umph to push the ice out of the tray - however something is trying to cycle the ejector arm because i can hear a knocking sound.
I see in a parts manual on-line the ice cubes are made in an ice cube mold and heater assembly - is the heater part not coming on to loosen the ice cubes from the tray??
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Notwithstanding the ABSENCE of MAKE+MODEL...
(REFRIGERATER or ICEMAKER)...
Nothing came through with your "question"... ERGO
Most, generally & typically should be in front of everything that looks or sounds like a FACT.
Every ICE MAKER (I've ever worked on)has an on/off control...
Find it... turn it off, on, off & on several times (cycle the switch
(like lower the FILL wire ... or operate the on/off switch)).
ICE-MAKER heads are a relatively simple device with motor driven electro-mechanical sequencers that time water fill (adjustable), cube "done-ness" ((firmness by adjustable temperature)... and then "operate the fill valve... fill the tray...
Rotate the tray and eject the cubes.. refill with water...
If you can see or feel ice in your TRAY your...
you have NO ISSUE with your WATER VALVE...
To test this... use an ordinary water bottle and Put some water in your ICE TRAY...
Check back in an hour ...if your cubes have been NOT deposited into your ice bin... your ice-maker is turned off, has a open fuse or is defective & needs repair.
If it has ejected your cubes but you have not been refilled your WATER VALVE is defective... replace it.
If cubes are very large the ice maker may be overfilling and need the fill adjusted to allow less water into the maker. Otherwise check the fill tube (runs from the back wall to ice maker) for loose connections or cracked tubing. (In this instance the cubes would be smaller than usual.) If neither of these is the source, then look up to the highest point of ice (water flows downhill) for the origin. Suspect a stopped up defrost drain. Thaw and clear ice, then clear drain tube (DO NOT use a wire for this) with warm water and a turkey baster. Once water is flowing through tube and into drain pan under the unit the problem should be solved.
The fill valve for the ice maker could be stuck partially open and dripping into the ice maker. If this is the case shut off the water line to the ice maker and if the water stops you will need to replace the ice maker fill vavle
Each mold tray has a heating element that is turned on to free the ice cubes from the mold tray and allow them to fall into the ice bucket when the tray is rotated into harvest position. Sounds like that is not being turned on... or is defective..
I removed the entire unit again, looked at it, removed the front cover, and decided I wasn't going to take anything else apart. When I reinstalled it in the refrigerator, it started working again. Possibly the wire connectors just needed plugging in the clean them again.
When my repair tech came out, he showed me that the fill tube sometimes retracts toward the rear of the freezer. He simply pulled it forward with a pair of needle nose pliers until it rested in the delivery reservoir. This placement allows the detector to know when the tray is full and shut off; thus not overfilling the freezing tray and/or splashing additional water onto the freezer wall and into the ice cube drawer.