Suddenly my computer cannot recognize the scanner- i can overview the document but not go farther and scan it. I installed the driver already, and the printer (it is a combined printer-scanner) is working fine. it has been working before and stopped suddenly. strange
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If the scanner has a USB connection cord connect it directly to the PC and reboot the PC. It may then recognize the scanner and have a driver for it. If it is not recognized then you should download a driver for it from the manufacter's web site. Good Luck.
You'll need to scan the document with an OCR software package (Optical character recognition) that will recognize the letters themselves and transmit them to word processing application, such as Word for Windows. Most scanner packages come with some form of OCR utility, so check your installed software. You may already be set up! Best of luck,William
you may have to check if the appropriate driver for your printer is installed in your computer. Please find the following link for the driver, please double check, the driver should be according to your operating system.
If you have a BenQ Scan to Web 3300U, just plug in the scanner to your USB port on the computer and plug the power into the power bar. XP will recognize that you have connected the scanner to your pc. It will install the scanner immediately.. Go to MY PICTURES. The top option on the left hand side of the screen will be "to obtain pictures from a scanner or a camera". Click on this.. It will tell you that you have a flatbed#23 . Click on next. Using the preview button, scan the document. Using your mouse, make the scan box fit your picture or document. Then click on scan. Save your scan job . You can then view your scan job.