Question about Philips FaxJet 375 Plain Paper Inkjet

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How do I get a fax number?

Just had bt in who put in phone line, how do i get m fax number or is it a case of plugging the phone and fax into the double phone socket and it will work? (i was out of the office when they called so couldnt ask them) I have a new phone number but i know fax numbers are usually different

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You are correct just use a splitter and if you hear a fax . beep beep then hit answer
or just set your fax to answer on the 6th ring.
or purchase a dedicated phone line for faxes.
who uses faxes any more.

Posted on Jun 04, 2008

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Can not receive or send fax. There is the phone tone on the BT line.


When we are speaking about faxes you have to try at least a few numbers, because there is sometimes a temporary problems with tel line speed. To send or receive the fax the tel line should be stable. Fax machine try to connect to highest speed (33,6 by default) and if the line is not stable you will receive connection error.
Try again but tomorrow or ask yout telephone company if there is a problem with line
pifonski

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Problem with the F/T setting.


leave these phones unused for one day and then use it and see.

leaving them unused will make everything get settled.

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Can not get a dial tone. Phone appears to be off the hook. How do I trouble shoot it?


Unplug the phone line from the fax machine. Wait at least 1 minute then call the phone number that goes to the fax machine from another line such as a cell phone. Make sure you get a ring and not a busy signal. If you get a ring then hang up the phone. Plug in the fax machine again and call the fax number again. If you get a busy signal then either your phone if off the hook, the switch that is actuated when the phone is placed in the cradle is bad or your modem in the fax machine itself has gone bad. Another thing to try is unplug the fax machines power cord for 30 seconds then plug it back in. I have seen the modems get "locked up" and keep the phone line open. Unplugging will sometimes reset this and get it working again.
Good Luck and Thank You for using Fixya.

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Sounds like your phone cord is plugged into the "tel" or "phone" port on the back of the fax. It should be plugged into the "line" port.

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1 Answer

I have just purchased a printer scanner copier and fax from argos where do i get my fax number from please?


Your fax number is the phone number of the line going into the fax machine.
Or do you want to input the phone number into the machine? In which case I would need to know the make and model number of the machine. But if its just the Fax Number, it is the Phone number of the incomming phone line.

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Cant send fax


Recieving faxes
  • Plug a regular, non-digital, phone into the fax's phone line and see if you get a dial tone
    • If you do not have a dial tone, seek support from your telephone service provider
  • Dial the fax number from a phone    
    • Normal circumstance is that you will have the fax machine pick up and make high-pitched noises
    • If the fax does not pick up, put a regular phone on the fax line and see if the regular phone rings when dialed
      • If the phone rings, answer it and see if there is line noise
        • If the line is clear, call the service number listed on your fax
        • If the line is staticy or unclear, call your telephone service provider
      • If the phone does not ring, call your telephone service provider
Sending faxes
  • Attempt to dial the fax number you are trying to send to from another phone.
    • If you hear electronic noises on the line, the other end has a fax machine on the other end
      • Check to see if you can recieve faxes.
    • If the remote fax does not answer, the problem is on the remote side, contact the recipient

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1 Answer

Fax nightmare!!!


If you have a BT line and use the 1571 answering facility , when you have a message waiting the dialling tone changes from a constant tone to a split tone. This is to let you know that you have one or more messages waiting.

In order to get the dialling tone to revert to the constant tone you have to deal with the waiting messages in accordance with the options provided i.e Save, Listen Again or Delete. BT say the Split Tone is to let subscribers know when they have a message waiting. This should resolve the Fax problem.

It certainly worked for my phone/fax system.

Good Luck

Geowilmil

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