Question about American Standard Hampton Two-Handle Bath/Shower Faucet ...

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Cold water handle on my American Standard cold water control just spins around with out turning on the water

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There is an adapter from the faucet stem to the handle. A small gray plastic faucet part that frequently causes problems for many owners. You will need to call American Standard and ask for a new handle stem connector. The faucet came with a limited lifetime warranty and the part should be free. While you are getting one, you might as well get another for the other handle. American Standard's phone number is 1-800-442-1902.

Posted on Sep 06, 2010

  • dan_funaro Sep 06, 2010

    I was able to disassemble the handle and use a deep socket to tighten the nut inside. Handle works fine now.

    Thanks.

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We are installing an American Standard Water heater and are wondering do we need to remove the pink plastic plug/gramet in the hot water side and the blue plastic plug/grammet from the cold water intake...


Yes, if these plastic parts cover pipe thread or would stop the flow of water.
If the plastic parts simply sit around the pipe like a collar, then they do not have to be removed.
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Remove the handle,and all the trim rings,and the cartridge cover. take a flat head screwdriver and use it to lift
up the red ring behind everything, this is the hot limit safety stop,
this just stops the handle from turning to full hot.

Once you have the red ring lifted up, notice the numbers and the pointer
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See what the ring pointer is set to now, and move it half, before you put this back together, just set the handle on the unit and run the water to see if its to hot or not enough. Once you have found what is the best setting, then replace all covers and trim, handle.

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Mixer taps


you didnt mention which side hot or cold?
it sounds like its scaled up & the o ring has dried out so it could be a case of replacing o ring & regreasing. ifits when you turn either hot or cold & its stiff then a replacement cartridge will required

Kindly

Richie

Aug 29, 2008 | Plumbing

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