Question about Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator

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I have whirpoo; fride frezzer works well but frige will not get cold

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Even though the following answer was for a Kenmore side-by-side, it's problem is the same one you're having. The most likely thing that's happening is that your damper isn't opening between the freezer and fridge, and this answer by another tech on FixYa explains what can be done:
http://www.fixya.com/support/t5441802-freezer_cold_but_fridge_isnt_cooling
This is the diagram for your unit:
http://www.appliancepartspros.com/partsearch/model.aspx?model_id=503181
The main point to consider and focus on here, is that since the freezer is cooling, the air flow to the refrigerator side is not working correctly, which can be a frozen damper issue, bad fan, or faulty control board. Concentrate on that and you will find your problem.
Good luck to you, hope this helps, and thanks for using FixYa.

Posted on Sep 05, 2010

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Posted on Jan 02, 2017

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I had the same problem. The frezzer worked but the fridge was not getting cold. What I have learned is that the frezzer make the fridge cold, so if the frezzer is working then something is blocking the cold air to get into the fridge. Most likely ice. The air come in at the bottom of the inside of the fridge next to the frezzer. Pull everything out of the frezzer, then unscrew the plannel that runs along the back and you see if there is ice. If so turn frezzer off and dry out the frezzer. I used hot water.

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