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I have my mums computer-i can get it to start up the windows recovery page comes up i can start windows but when my main screen comes up i cannot start any programmes

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When the system recovery page comes up, does it not give you the chance to do a system restore?
Can you start in safe mode(F8 on boot up till you get the option to boot into safe mode)
If you can, you can try and use system restore to restore the computer to a time it was working ok

Posted on Sep 05, 2010

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Posted on Jan 02, 2017

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Hi my mum has just purchased windows 8..can get onto facebook...but when she wants to play mindjolt games..(golf solitaire) it will come on... but then has a white screen where the game should be.altho it...


Hi there. Firstly... make your mom a cup of tea . You know how to calm her down . Then take on this task . It looks like a impossible task , but just follow the instructions . You can do this: Install the Windows 8.1 Update (KB 2919355)
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  • Microsoft support. Code 0x800F0922 This error might mean that a file needed by Windows Update is damaged or missing. Here are a few steps you can try to fix the problem:

    1. Run the Windows 8.1 Update troubleshooter to fix the problem.
    2. Install the Windows 8.1 Update or Windows RT 8.1 Update.
    Code 0x800F0923 This error might mean that a driver or other software on your PC isn't compatible with the update. For info about how to fix this problem, contact Microsoft support. Code 0x800F0922 This error might mean that your PC couldn't connect to the Windows Update servers. If you're using a VPN connection to connect to a work network, disconnect from the network and turn off the VPN software (if applicable) and then try to install the update again.

    The error could also mean there isn't enough free space in the System Reserved partition. You might be able to fix this problem by using third-party software to increase the size of the System Reserved partition. Error: We couldn't complete the updates. Undoing changes. Don't turn off your computer.

    Error: Failure configuring Windows Updates. Reverting changes. These are generic errors that might appear any time a Windows update fails. You'll need to determine the specific error code to investigate how to best resolve this problem

    You can find the error code for the failed update by viewing your update history. Look for KB 2919355 in the list, note the error code, and then contact Microsoft support.

    To view your update history:

    1. Open Windows Update by swiping in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), tapping or clicking Settings, tapping or clicking Change PC settings, and then tapping or clicking Update and recovery.
    2. Tap or click View your update history.
    Error: The update is not applicable to your computer. This error might mean that your PC doesn't have the required update KB 2919442 installed. Check to make sure that all important updates, including KB 2919442, are installed on your PC. If all updates are installed, you might need to refresh your PC.

    To refresh you PC:

    1. Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings. (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, click Settings, and then click Change PC settings.)
    2. Tap or click Update and recovery, and then tap or click Recovery.
    3. Under Refresh your PC without affecting your files, tap or click Get started.
    4. Follow the instructions on the screen.

May 07, 2017 | Computers & Internet

1 Answer

I have a Toshiba Satellite A135-S2276 laptop running Windows Vista. The laptop was dropped from about 12 inches by my child. When I opened Explorer, it was acting funny, so I rebooted. The main Toshiba...


Windows is corrupted beyond repair, you need to reinstall it. For the recovery discs, call Toshiba at 800-457-7777. They will want to know the computer's serial number and a credit card number.

Sep 09, 2010 | Computers & Internet

1 Answer

I have a HP Touchsmart IQ500 that is a little over a year old. It was working fine and I went out one day to come back and start it up to find it was only a blue screen with a few options.I found someone...


Hi,
This might be an issue with the Hard drive or the operating system installed on the hard drive.
Try to access BIOS screen tapping on F10 on restart.
If you are able to access Bios try to run the Short smart self test on the Hard drive.
To run the test follow the steps as follows:
on the main window you will see 1 st drive 2nd drive 3rd drive 4th drive.
besides these drive letters you will find your Hard drive listed.
Highlight that and press enter.
on the next screen highlight Smart support and press enter.
on the next screen select Short smart self test and run the test.
If it gives an error code that means the hard drive has gone bad.
2)If not then come back on the main page by clicking on ESC button till you come back to the main page.then Press F5 select yes to load set up defaults and press enter.Press F10 once to save configuration changes and press enter.
It will boot to windows.
3)Still if you face the same issue then you need to perform the recovery using the recovery cds.
4)If you don't have the recovery cds then you can contact HP support and order the cds and perform the recovery.
This should resolve your issue.
Thanks.

Aug 20, 2010 | HP Computers & Internet

1 Answer

My laptop will turn on , display : Asus Intel page , theen a windows recovery page that says :windows failed 2 start due 2 software or hardware error , and asks u u u2 choose mode of windows 2 start with ,...


Seems like you need to restore your Operating System from the Restorev disks that came with your computer. Place your first Restore Disk in the drive and legt the system restart. It should automatically start the restore process, and just follow screen prompts to get your Operating System back up and on line.

Nov 29, 2009 | Computers & Internet

1 Answer

My acer will only boot to the Microsoft Windows loading page then it starts over. How can I reboot my acer without a disc?


Enable disk-to-disk recovery
On boot, press <F2> to enter BIOS. To enable disk-to-disk recovery (hard disk recovery), activate the BIOS utility, then select Main from the categories listed at the top of the screen. Find D2D Recovery at the bottom of the screen and use the <F5> and <F6> keys to set this value to Enabled. Save and reboot. While the Acer logo is showing, press <Alt> + <F10> at the same time to enter the recovery process. Refer to the onscreen instructions to perform system recovery.

Oct 05, 2009 | Acer Aspire 5100 Notebook

1 Answer

My screen is black


Download the Sansa Recovery Tool for the Sansa e200 series and run the official Sansa Recovery Mode

or

Run Windows Recovery Mode

Try this: disconnect the player from the computer, turn it off, hold in the REC button, and reconnect the player to the computer while holding the REC button in. Keep holding the REC button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).

-Tha Mp3 Doctor

Mar 16, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

I have acer 3630, suddenly shut down unexpectedly , but when i switch on it start but not the windows , and the blue screen appears , and it goes to the option of how to start . how can i recover it?


Prior to seeing the Microsoft page you should see a page with maybe the Acer logo. At the bottom of that page it will have an option of pressing an "F" key located at the top of your keyboard. One of these option may be to allow you to enter the system recovery function of you computer. BEWARE: by entering the system recovery you will be given options of restoring your computer to a previous recovery point or it will allow you to go to recovery mode offering you to recover and reformat your hard drive. I doing so this will erase everything that you have added and restore the computer to the original "out of box" state. Usually it is the F10 or the F9 key. The other option would be to run the recovery discs that may or may not have come with the computer. Windows XP offers user a one time option of creating these recovery discs from the start-programs-accessories-system tools.

Hope this helps
Good Luck

Jul 07, 2008 | Computers & Internet

1 Answer

My computer lost all its memory and is claiming to need a system recovery cd where can i get it


System recovery can be accessed during initial boot up before the Windows screen comes up. In most cases you need to press F11 to begin system recovery. There should be a message that flashes across the top of the screen shortly after you turn on the computer that instructs you to press F11 for emergency recovery. Do it. If you do not see a message, try pressing the F11 key several times right after you start your computer, sometimes the message to enter recovery does not appear because the manufacturer places there logo page on the initial screen.

Jun 07, 2008 | ZT Group CISNET A7050 PC Desktop

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