Question about HP DeskJet F380 All-In-One Printer
I am having some problems with my printer. It is printing a white horizontal line across the page. All prints are coming out with weird spaces and I was wandering if the printer head could be the problem. However, I have no instructions to clean the heads. Please advise how to help rectify this problem.
It isn't really 'printing' a white line but rather NOT printing at all. These are generally called 'voids' in the copier trade.
About the only thing that can cause this is the momentary loss of contact of a 'common' electrical pathway.
Removing the the cartridge, you will find a pattern of contacts, normally on the back of the cartridge.
Try using a cotton swab moistened (not dripping) with rubbing alcohol to scrub the contacts and reinstall after it is dry again. You can safely wipe any remaining moisture away with another swab.
If the loss of contact is caused by any contaminents, this is enough to remove them.
Avoid touching the nozzle area to prevent other problems.
This may not apply to you but this kind of problem can be caused by tobacco smoke which produces a sticky film often causing electrical problems in paths handling low currents.
Posted on May 12, 2008
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Posted on Jan 02, 2017
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