I am having some problems with my printer. It is printing a white horizontal line across the page. All prints are coming out with weird spaces and I was wandering if the printer head could be the problem. However, I have no instructions to clean the heads. Please advise how to help rectify this problem.
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Re: Printer Problems-Hp Deskjet F380
It isn't really 'printing' a white line but rather NOT printing at all. These are generally called 'voids' in the copier trade.
About the only thing that can cause this is the momentary loss of contact of a 'common' electrical pathway.
Removing the the cartridge, you will find a pattern of contacts, normally on the back of the cartridge.
Try using a cotton swab moistened (not dripping) with rubbing alcohol to scrub the contacts and reinstall after it is dry again. You can safely wipe any remaining moisture away with another swab.
If the loss of contact is caused by any contaminents, this is enough to remove them.
Avoid touching the nozzle area to prevent other problems.
This may not apply to you but this kind of problem can be caused by tobacco smoke which produces a sticky film often causing electrical problems in paths handling low currents.
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Hi, Remove the jammed
paper. Unplug the printer from the mains and PC. Inspect the rollers, etc for
tiny paper piece(s) that may be stuck, or other debris. Try to clean rollers
and make sure they are dry. Keep printer unplugged for about 2 minutes and
replug and try a test print. Also make sure that you have waited long enough
for the printer to heat up before giving a print job. Finally, it could be an issue with the paper
sensor. If this is the case, you will probably have to take the printer in for
If the printer is printing blank pages, make sure you are using the correct printer driver and make sure the paper size is correctly selected in the driver. If the printer is printing black only, the Ink option in the printer driver may be set to Black instead of Color or a setting in the software may be set to print black only. Also, the print head nozzles may be clogged. From the Utility section found in the printer driver, clean the print heads by performing a head cleaning followed by printing a nozzle check pattern. A head cleaning and nozzle check must be performed as a cycle. After printing a nozzle check, examine the printed dot pattern. Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If there are gaps in the dot pattern, continue with another cycle. Performing up to 6 cleaning cycles is not uncommon if the print heads are severly clogged.
If you are using original cartridges then there should not be a problem. The horizontal lines come from the cartridge. Can you pinpoint if it is a color or black line that is missing? My guess is that during the alignment procedure, you are asked to choose a number or letter that corresponds to picture of a the lines that show the best alignment. If you did this correctly, may I ask how many pictures you printed before seeing that line. Is it on the first print or 10th printing? Cuz if it is on the 5th or more full color picture, then the problem is that you you really have the wrong printer. The F380 capacity for printing full color pictures is miniscule. 1 ml per color. So usually after the 3rd color picture, the ink starts to run out. Let me know if this helps.