I followed your advice on clearing out the maintenance counter -- or well, I attempted to. The thing is, I think I'm missing a step. I pressed the utility button, but there is no selection for details or counter maintenance that I can see. I'm also not sure at what point I do the stop >0 >0, stop >0 >1
I hope you don't think I'm a complete idiot, even though I'm starting to wonder :P
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11.5.4 MAINTENANCE COUNT.
• To display the count of the maintenance counter.
• When the counter reaches "0", maintenance call M1 or the service call will appear, according to the setting on MAINTENANCE COUNT. of SERVICE'S CHOISE.
See P.85 below
• To enter an appropriate counter value (0 to 999999) as the tentative maintenance time.
• Specify the setting on maintenance counter to "1" or "2": If the maintenance life is
reached, the maintenance call (M1) or service call [Call Service (M1)] will appear.
"0" : Not counted
1 : Counted (The maintenance call display is given when the counter reaches 0.)
2 : Counted (The service call display is given and the initiation of any new copy cycle
is inhibited when the counter reaches 0.)
• The counter value is decremented until it reaches -999999 even after it has
• The default setting is 0.
• When "1" or "2" is selected, a screen will then appear to allow the counter value to be
• To clear the count, use [CLEAR DATA] of the SERVICE MODE.
Procedure below to enter::
11.2.1 Starting procedure
1. Press the Menu/Select key.
2. Press the following keys in this order.
Quick Settings Quick Settings left arrow twice the right arrow then left arrow
11.2.2 Exiting procedure
• Press the Back/Stop/Reset key as many times as it is required to display the initial
11.2.3 Changing the setting value in SERVICE MODE functions
1. Select the desired item using [??/??/??/??] key.
2. Select the setting value using [??/??/??/??] key.
3. Validate the selection by pressing the Menu/Select key.
4. To go back to previous screen, press the Back/Stop/Reset key.
To enter the maintenance mode menu use the following procedure:
1. Turn the main switch ON.
Take the following steps in sequential order.
2. Press "Clear/Stop"
3. Press "1".
4. Press "0".
5. Press "7".
6. Press "Color Start".
The LCD display will show "Maintenance Mode".
With the up or down key find the Engine Maintenance and press OK. Then with the keys search for Fuser SC Reset and press OK. The fuser error will be resetted.
Also in the same menu (Engine Maintenance) you' ll find and this one option Replace Fuser (Resets the maintenance counter for the fusing unit.This item appears only when the fusing unit life is almost expired or has expired.)
M2 Call service.Maintenance M2, M1 Call service errors.To remove this error do the following steps.
1-Press utility button on panel.
2-Now press these buttons one by one, Press Stop, then zero, again zero, then stop,then press zero.
3-its the code to get into service mode.
4-After pressing above mentioned buttons you will enter into service mode.
5-Now select service choice option.select it by pressing OK button.
6-In service choice option you will see Maintenance count option.
7-Select it by pressing Yes or OK button.
8-There will be three options 0,1,2.
9-Select 1, it will show a new menu, with numbers, now press C button to clear the counter.After the counter is cleared.Select 0 and press Reset button.
M2 Call service.Maintenance M2, M1 Call service errors.To remove this error do the following steps.1-Press utility button on panel.2-Now press these buttons one by one, Press Stop, then zero, again zero, then stop,then press zero.3-its the code to get into service mode.4-After pressing above mentioned buttons you will enter into service mode.5-Now select service choice option.select it by pressing OK button.6-In service choice option you will see Maintenance count option.7-Select it by pressing Yes or OK button.8-There will be three options 0,1,2.9-Select 1, it will show a new menu, with numbers, now press C button to clear the counter.After the counter is cleared.Select 0 and press Reset button.
Perform the following procedure to enter the simulation mode. "#" key Interrupt key "C" key Interrupt key Main code Start key Sub code Start key
Usual "reset" codes:
14 - Trouble cancel (except for U2) 16 - U2 trouble cancel 20 - 01 Maintenance counter clear 24 -01 Jam total counter clear 02 Trouble memory clear 04 SPF counter clear 06 Paper feed counter clear 07 Drum counter clear 08 Copy counter clear 09 Printer counter clear 13 Scanner counter clear 14 SPF jam total counter clear 42 01 Developing counter clear There are codes and subcodes. example if yiu want to clear the maintenance counter , you have to enter simulation mode and then enter 20 / Copy key /01 /copy key.
The following procedure was provided by Oki Tech support when a web search did not provide an answer. Resetting the Fuser After Replacement - When Counter is NOT Reset
First print out a MenuMap and note the fuser count, to later verify that the maintenance reset has taken affect.
To reset the fuser counter, enter the diagnostics mode and go to Maintenance Mode
Step-1 How to enter the maintenance mode.
Hold the Menu & Right arrow button while powering on the printer. Hold the buttons down until the op panel displays “Initializing”.
The op panel will display “Output Test”
Step-2 Press the down arrow three times.
The op panel will display “Maintenance Info”
Step-3 Press the right arrow.
The op panel will display “Reset Maint Reqd
Step-4 Press the select button.
A quick flash will come up on the op panel “Resetting Maintenance Reqd”.
The op panel will then display “Reset Maint. Reqd.
Step-5 Press the Cancel button to exit the Maintenance Mode and go back to “Online”.
This completes the process, please print out the Menu and inspect the Fuser Count it should read ‘0.’
you should manually reset your PURGE COUNTER to ZERO so that your printer will work again. Follow these steps:
Unable to Clean error means purge
counter is already full. Please refer below for the instructions on troubleshooting
1. To enter MAINTENANCE Mode: Press
MENU, MONO START, 4X on ARROW UP. (within 2 seconds).
2. Using arrow up button look for the
a. 8 then
b. 0 then
3. Using MONO START, just press it until
the word "PURGE XXXXX" comes out.
4. Using arrow up button look for the
a. 2 then
b. 7 then
a. 8 then
b. 3 then
This is to reset the purge
counter. Then press stop/exit
5. Using arrow up button look for the
a. 0 then
b. 1 then
press SET (To reset unit)
a. 9 then
b. 9 then
press SET (To exit Maintenance mode)
To get into service mode press the following keys one after the other "clear" "interupt" "0" "interupt"
To clear the drum counter : enter "24" then "start key" "7" then "start" key.
To clear maintenance counter : enter " "20" then "start" key then "1" then start" key.
restart copier and the flashy thing should be history.
Hello: All I have access to is the
Toshiba Version of your machine but I think maintenance mode is the same. This is the excerpt from the
relativeinfo in the service manual. Example:
Basically you press# * c * ( to get into maint. mode Press 20 Start 01 start (then the
maintenance counter will clear) I hope you can figure it out The drum and dev counts are below To enter the serviceman test
command mode, press the keys as follows: [#] key → [*] key → [C] key → [*] key To
cancel the test command mode, press the [CA] key. [10KEY]:(number pad) Entry of MAIN CODE/SUB
CODE Selection of an item Setup of an adjustment value in
case of test commands for adjustment [←/→]: Selection of MAIN CODE/SUB
CODE Selection of an item [OK (ENTER)/START]: Settlement <In case of test commands for
print> [OK (ENTER)]: Settlement (Without
print) [START]: Settlement/Print [C]: (Interrupting operation
check) Returns to the upper hierarchy. In case of test command of
operation check, terminates the operations. [CA]: Exits from the test command
mode. For a
test command of adjustment, the display returns to the initial display (00-00). 20 01
Maintenance counter clear (M-CNT CLR.) 24 06 Developer counter clear
(DVLP CLR.) 2407 Drum counter clear (DRUM CLR.)