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Hi, how do I unjam stuck paper? I need specific instructions...I am mechanically challenged...that's putting it lightly...

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If it is a laser jet printer, first remove the Catridge, and then remove the papers present in it. Pull it out slowly else it may tear and it may leave residue.
If it is a Deskjet printer, remove the paper from the pulling side, by swithing of the printer.

Posted on Sep 05, 2010

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Hi there. Although you can't see the "paper jam" it doesn't mean that something isn't lodged in there. Often times children will drop fragments of cereal or paper clips and such into the paper feed mechanism. Other likely scenarios are the rollers haven't been cleaned in a while and have become stuck or a sliver of paper inadvertently broke off inside without your knowledge. What make/model is your printer? Canon? HP? Go to their respective website to the support/troubleshooting section for specific instructions pertaining to your model. They will most likely have you remove the paper cartridge (if you have one) as well as inspecting the internal rollers that feed the paper throught the printing process. Apparently this is a nasty one if you can't use any of the buttons. Most modern printers have cleaning cycles for the different parts of your printer that should be used on a monthly/regular basis to keep things running smooth. I'm sure you've tried powering it on/off, but also try unplugging it for about 20-30 seconds to clear out the memory and see if you can then get to the maintenance menu of your printer to run the cleaning cycles. If not, I'll be waiting for your make/model so I can get the specific instructions for your printer. Good luck!

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How do I unjam paper in HL 2142


You open your printer (use your manual to correctly do this)

check all paper paths to see if any paper is stuck

Next take out the toner and drum and check again for any stray scraps of paper that may have been stuck there.

Also open the paper tray and look inside there to see if anything is stuck there.

If your printer has a single sheet tray check there too

If your printer has a back opening, check there too

I recomend that you also purchase "paper path cleaning sheets" to keep the unit clean and paper jam free (once a week if you print constantly and twice a month if a casual user)

NEVER NEVER NEVER get mad and RIP out stuck paper. Such an action will break internal mechanisms inside your laser printer.

Hope this helps Have a great day

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HP Officejet 6310 All in One - small paper being faxed is jammed. How do I unjam the paper?


Lift the scanner lid, then lift the black part of the fax - pull up hard for it to lift. Unjam the paper either still on top or gently lift the inner section and retrieve your jammed paper. Then put everything back together and you're right to go again.

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Hi! In you case, you have to put not thick photo paper in your printer.

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