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My printer MFC440CN is either showing no cartridge loaded or very low. All are nearly or full. I am using non branded cartridges. But please don't use that as an asnwer if possible. Marc

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  • okyouchoose May 12, 2008

    I've checked using the address provided and yes it looks like I've screwed my cart holder. Well spotted. Thanks for help

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  • 832 Answers

Bad luck:

http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/002400/000087/faq002487_000.html?reg=us&c=us&lang=en&prod=mfc440cn_all

you need a new cart holder!

Posted on May 12, 2008

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How can I use non-epson ink cartridges in the Epson printer?


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I have just made the same mistake on my Brother MFC-J470DW printer. I allowed it to upgrade the firmware, and two of my ink cartridges, which were previously nearly full (and not OEM original equipment), started to display as "Cannot Detect" on the printer display. I contacted Brother and they directed me to a site that basically says you HAVE to use original Brother ink cartridges after the firmware update to version H.

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Hopefully Brother has not found a way to make their ink clash with compatible inks so that they damage the printing ports of your printer. I haven't done this on this machine yet, so be careful, because you might destroy the printer so that you cannot even use original inks anymore. Personally, I bought the printer on sale at Staples for $50, over a year ago, so if I ruin it by mixing oem and non-oem inks, then I will just buy a different brand next time and hope for a more ethical company policy on allowing non-oem inks (compatible inks).

On this printer, I have used non-oem inks ever since the starte inks ran out. They always work just fine! I get them at Meritline.com. Make sure to read the comments at meritline.com because if you have updated your firmware recently, then Brother has made it impossible for us to use non-oem inks anymore. They do not offer a method to downgrade the firmware! And I cannot find a site to find the older versions. The only download they offer is a firmware upgrade tool, and not the actual firmware versions.

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You may not believe you used that much ink but you have.

Starter cartridges are not necessarily full cartridge loads. However, if you purchase new ink cartridges from your printer's manufacturer, they will be full.

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