Question about Inter-Tel ECX 1000 Telephone

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CSU won't boot up

We me in this morning and the phones were out. Using a regular phone (not an ECX system phone), we checked the outside lines on customer side of telephone block on side of building and the lines are good. We unplugged the ECX CSU and waited a minute or so, then plugged it back in to reboot system. The reboot hangs with "Initialising" on the phone displays. We tried this twice and waited over an hour and it still read "Initialising". (The CSU might be an ECX 2000, because it replaced a previous model that got popped a couple of years ago by lightning). Any ideas what the issue might be? Thanks, Scott

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Problem is on its way to being solved. We called our vendor who contacted Intertel. Intertel is looking into problem. They have seen it before and are going to exchange the unit under warranty. Thanks for your response. Scott.

Posted on May 13, 2008

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Small business 4 line phones are generally workhorses and are easy to setup and...


Small business 4 line phones are generally workhorses and are easy to setup and use. I recommend them for many clients specifically because they are reliable regular phones.The benefits of these for small business are:
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I suggest not getting phones with voice mail built in. If the lines are busy your customer will not be able to leave a message. Combine a 4 line phone system in the office with a voice mail to email service outside the office and your customers will be able to reach you or leave a message.
When you are running your business you don’t want to worry about the phone. You want it to ring and have a clear conversation with your customer. If you have trouble hearing them or you get disconnected all the features won’t matter. If your office has only a few people and 2 to 8 phone lines a 4 line phone may be a great option.

For more small business phone tips visit my blog at www.allcalltechnologies.com/blog.

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