Question about Inter-Tel ECX 1000 Telephone
We me in this morning and the phones were out. Using a regular phone (not an ECX system phone), we checked the outside lines on customer side of telephone block on side of building and the lines are good. We unplugged the ECX CSU and waited a minute or so, then plugged it back in to reboot system. The reboot hangs with "Initialising" on the phone displays. We tried this twice and waited over an hour and it still read "Initialising". (The CSU might be an ECX 2000, because it replaced a previous model that got popped a couple of years ago by lightning). Any ideas what the issue might be? Thanks, Scott
Problem is on its way to being solved. We called our vendor who contacted Intertel. Intertel is looking into problem. They have seen it before and are going to exchange the unit under warranty. Thanks for your response. Scott.
Posted on May 13, 2008
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Posted on Jan 02, 2017
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