Question about HP Photosmart 8250 InkJet Printer

1 Answer

Problem with color

It prints with too much red, black comes out with a reddish tint. I have changed cartridges and done the print test which shows the colors to be true.

Any suggestions?

Melinda

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  • 1 more comment 
  • Melinda2 May 13, 2008

    thank you so much for your reply. Unfortunately my problem has not been resolved. I followed the above directions and where the "gray Plot" is shown I only see the small squares with barely visible numbers and letters below each. The lower plot is very visible.

  • Melinda2 May 13, 2008

    I followed the suggestions, did the 3 levels of cleaning but still no better.

  • Melinda2 May 14, 2008

    I looked at all the ideas to solve my problem on the suggested HP pages but none solved the problem. It just seems as if something is wrong with the black ink cartridge as sometimes nothing prints and sometimes it is off color and in a color picture the colors are just too strong. I have tried a 3rd black ink cartridge but to no avail.

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  • HP Master
  • 13,433 Answers

Hello Melinda

I would suggest cleaning the printer head.
The print test has the same problem?

Posted on May 12, 2008

  • 3 more comments 
  • Ekse May 12, 2008

    Also HP suggest you calibrate the colors



    Solution
    Follow the instructions below to adjust the color calibration using the manual color calibration feature in the printer driver.



    1. Click Start , point to Programs or All Programs , then HP , and click HP Solution Center . The HP Solution Center screen opens.

    2. Select the appropriate printer by clicking the corresponding tab at the top of the screen.

    3. Click Settings , point to Print Settings , and click Printer Toolbox . The Printer Toolbox opens.

    4. In the Printer Toolbox screen, click Calibrate Color .

  • Ekse May 13, 2008

    Try Cleaning the printhead





    1. Open the All-in-One Toolbox :


      1. Open HP Solution Center (click Start , click All Programs , click HP , and then click HP Solution Center ).

      2. If you have more than one All-in-One installed, make sure to select the correct All-in-One tab in HP Solution Center .

      3. Click Settings .

      4. Click Print Settings .

      5. Click Printer Toolbox .


    2. On the Device Services tab, click Clean the Print Cartridges , and then follow the onscreen instructions. Three levels of cleaning are available.

  • Ekse May 13, 2008

    Please check these two pages for solutions

    Page one click here



    And the 2nd page

    Page two click here


  • Ekse May 14, 2008

    The printer head might need to be replaced, Id suggest you contact hp for possible repairs / service, Thats about all we can do about it.



    Thanks for useing fixya, and remember to accept my solution unless you have any other questions?

  • Ekse May 14, 2008

    Feel free to ask any questions you might have.

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