Question about Linksys Wireless-G Broadband Router

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Linksys Wireless Router Disconnects Frequently

We have cable internet at our home and our office is set up on the third floor with our desktop computer. Recently we bought a Linksys Router so that I could use my work laptop computer at home and I needed an internet connection. The signal works sometimes on the first floor, but then will randomly just turn off -- and we'll have to go up to the third floor and disconnect the router from the wall for a minute and then plug it back in so that it can find a new IP address. Over the course of a day, this disconnect/reconnect can occur multiple times making it VERY annoying. What can we do to stop this from happening? I've heard of varying suggestions involving access points, but I'm not sure what will work....

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  • mercurr May 12, 2008

    I will definitely try standing the router up vertically and making sure the antenna are both pointing in the same direction. When the signal works, it's excellent and strong. The problem is when it just randomly disconnects. It may work all night with no problem at all, but the next night disconnects 3 times in an hour.

    We don't have any other electronic devices by the router...but do have a cordless phone on our first floor.

    I was thinking maybe we need some sort of "booster" or access point for the first or second floor to extend the signal. Do you think this could help? Thanks in advance!

  • Anonymous May 12, 2008

    I just encountered this site and decided to browse...I have somewhat of a problem. We have AT&T DSL and phone svc together. Sometimes the router stops working and we have to turn on the phone to get it going again. Also, sometimes when the phone disconnects the internet. What could be the problem or what can I do?

    Thank You in advance. Adam

    My e-mail is



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You just need to change the wireless channel of your router since you have a cordless phone because some devices like a cordless phone that is running on the same frequency like the router which is 2.4ghz really interfere with the router signal so it advisable you set the router to channel 11 to boost the signal if its still not solving your problem you can consider getting a wireless range expander that will expand the signal of your wireless router so wont have the problem anymore.

Posted on May 12, 2008

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Solving a problem like this is always a matter of starting at the beginning, so to speak and working from there.

  • Firstly log in to your router by opening a web browser and entering in the address bar and you will be presented with a log-in screen, if you have set up an administrator user-name and password enter them here, if not the defaults are; leave the user-name field blank but the password is "admin" (all lower case, without the quotes).
  • Once logged in you should be on the basic set-up page so check that Internet Connection Type is set to "Automatic Configuration - DHCP".
  • If your router is set to use PPPoE or PPTP you actually have an ADSL connection and need to set up your "keep alive" settings, I'd recommend not using "Connect on Demand" and instead use Keep Alive: with "Redal Period" set to the default 30 seconds.
  • Once you've done this click the Wireless tab and make sure you have wireless security set-up using "WPA", preferably "AES" as the encryption method but "TKIP" is adequate if you have an older wireless card in your laptop that won't support AES.
  • **Do not use WEP** you may as well not bother as there are a myriad of free wireless cracking tools available on the web that will find your network key and a usable MAC address in as little as 20 seconds dependant on network traffic. Many will even do the job of MAC spoofing automatically so even an idiot can crack, join and abuse a WEP "protected" network.
  • MAC spoofing may seem to render a MAC filter list useless but pile on all the security you can as the average 'War Driver' has a short attention span (surprising given that they have nothing better to do!) and will usually give up if blocked for more than 5 minutes.
  • If, either in "Network Address Server Settings (DHCP)" or "Wireless Security" you find an option for NAT (Network Address Translation) enable it.
  • Lastly click the "Security" tab and make sure the router's firewall is on, enable "VPN Passthrough" if you use a VPN for work (if you don't know what a VPN is you probably don't need it).

If non of this helps, try calling your ISP and ask them to e-mail you the correct network settings to connect to them and cone back to us. Nick. :)

Posted on May 12, 2008

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I had the same problem with my VPN dropping the connection after a few minutes. I tried a lot of things. What worked for me was realizing that OpenVPN is a part of most VPN software.

OpenVPN requires that the VPN user to have administrative privileges (

Windows 10 does not run in administrative mode automatically without specifically telling it "run as administrator". Not all programs used in Windows 10 need administrative rights to run properly. However, OpenVPN in Windows 10 does need administrative privileges to run properly.

To assign your VPN program administrative privileges in Windows 10, "right-click" on the VPN icon on your icon page. Then click on "properties". Then click on the "advanced" tab. Afterward, check the box that says "run as administrator". Next click "apply". Last, click "ok". That should do it.

You may have to assign yourself administrative privileges before doing the above (click "windows" key and "x" key at the same time, then click "run as administrator"), if the "run as administrator" box does not appear in the "properties"-"advanced" tab.

If you want to run your VPN as a non-administrator, you can (

Apparently, OpenVPN routes traffic while you are using your VPN. If OpenVPN cannot route the traffic, it is an error. If an error occurs, the VPN connection can drop out.

Again, OpenVPN is a part of most VPN software so run your VPN with administrative privileges or non-administrative privileges and be "happy" again!

Posted on Apr 19, 2017

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You might try to place the router vertically so the antennas are horizontal. You may be asking a bit much of the router to go through 2 floors.
How is the signal strength?
Also, keep the antennas in the same orientation. They are meant to work that way (like in that picture, not one up one sideways etc..)
Do you have any other 2.4 GHz devices near the router or laptop? Cordless phone, bluetooth devices, x-10 devices or such.

Posted on May 12, 2008

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Intermittent Connectivity:
Before following the steps in this article, check if your wireless computers have stable connection when connected to other wireless networks (hotspots).
This article assumes that all wireless computers are experiencing intermittent wireless connection with the Linksys router.
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Reducing Wireless Interference
If you are experiencing frequent disconnection from the wireless network, it helps if you check the following factors, all of which can greatly affect your wireless signals:
your cordless telephone system (or even your neighbors’), or other nearby equipment. Try to change your router’s channel to 1 or 11 (the default channel is 6) and restart the wireless computers.
Physical obstructions: Your router or wireless computers may be losing connectivity because of physical obstacles such as walls and floors. Try to move the equipment to different locations to find a better link.

Placement of the router: Linksys suggests that you place your router as high off the ground as possible. When placing the router in a high location, leave a distance of two feet between the router antenna tips, ceiling, and wall. If your signal passes through multiple floors, place the router on the upper-most floor and high up in the room.
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Having default wireless settings on the Linksys router may cause conflict with other Linksys routers within your network range. Linksys suggests changing the SSID (network name) and the Wireless Channel of your router. Also, if it is possible, enable the Wireless Security of your router.
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To change the router’s channel, click here.
To enable the wireless security on the router, click here.
NOTE: If the wireless connection remains unstable after performing the steps above, upgrade the router’s firmware. For instructions, click here

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