- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Can you suggest which OS you are using?
Does this problem exist for all the CDs/DVDs?
Try to insert bootable CD and try boot from it and check if it works.
You can try blank cd and just write it using NERO and check.
-it is possible that you the optical drive is loose. That can be resolved by re-seating the drive itself. -first, shut the laptop down, unplug the AC adapter if it is plugged-in then remove thte battery pack of the laptop. -you need some small philips head screw driver to unscrew just one screw that holds the optical drive located at the bottom of the laptop. You may need to consult the user's manual of the laptop.
try cleaninf out the dvd lens...\
ur dvd lens might be dirty..
it is the main cause in many users and solved by cleaning the lens..
i can get a cd/dvd lens cleaner in computer store.....
use cd cleaner
Presuming that you've already tried add new hardware in control panel
remove the drive from the machine. normally there are a couple of screws in the base of the laptop. boot the machine and do a normal shutdown. reinsert the cd drive and reboot.
Enter in the BIOS and see in the boot order or the internal units if the dvd unit is still there. If it isn't then it's dead, replace it.
If it is then you didn't do a correct reinstall. Enter the bios again and make sure the dvd unit is the first in the boot order, boot from a Linux Live-CD like PCLinuxOS and from Computer Management/ Hard Disks delete all partitions, format the entire disk to something else then format it again to NTFS or FAT. This is the only way you can be sure you are doing a clean install.
Try to use another DVD. you told you tried you old DVD from your toshiba. maybe is not compatible.. try in another.. then use your DVD in another laptop if the same from problem.check your board and DVD connection...if this under warranty bring to warranty..
if in Bios also can not detect this is hardware problem...
×