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Hoizontal and vertical lines on screen---color distorted

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  • tpuccio Sep 05, 2010

    Pnasonic Lumix DMC ZS3. The vertical and horizontal lines are on the camera screen so that I cannot frame a picture properly. It looks like the lines on a tv which is not tuned

  • tpuccio Sep 05, 2010

    Have you ever encountered this problem before? Should I ask another expert?

  • tpuccio Sep 05, 2010

    Panasonic Lumix DHC ZS3----horizontal and vertical lines have appeared on the camera's monitor. It looks like a TV that is not tuned or hascinterference. The camera takes pictures and is less than a year old.

  • tpuccio Sep 05, 2010

    Since the camera is taking good pictues can I assume there something wrong with the LCD screen?

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  • Master
  • 10,319 Answers

This is common to see when the capacitor in the circuitry get weak. If you did not try fresh batteries as of yet, do so. It may solve your problem. If not repairs are needed to the board installing a new capacitor.. Sometimes the cost to repair outweighs the cost of a new camera

Posted on Sep 05, 2010

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  • Panasonic Master
  • 19,396 Answers

Hi.

The distorted and blurred picture and often in false colors is probably caused by a defective CCD sensor. The CCD sensor is the light sensitive chip that captures the picture. This is located inside the camera body, right behind the lens.

CCD sensor is a common failure. Here an article: Widespread CCD problems in consumer imaging product. Panasonic released a bulletin on the problem and was covering repair on models from several years. Here the forum, Panasonic removed the notice from Web. Conatact them to find out if you are entitled to repair.

Note: If the lines are well defined color bands that are not blurred and do not move, then problem may be connector to LCD, LCD display or board. CCD sensor is a more common failure.

Posted on Sep 05, 2010

  • Ginko
    Ginko Sep 05, 2010

    Re:"DHC ZS3----horizontal and vertical lines have appeared on the camera's
    monitor. It looks like a TV that is not tuned or hascinterference. The
    camera takes pictures and is less than a year old."

    If the camera takes pictures, remove the memory card and read pictures using a computer. If pictures are normal on computer display, then the problem is LCD display and connector or main digital board. If pictures are distorted or with lines, then problem is the CCD.
    In both situations the camera must be disassembled and fixed. The job is better done by a technician.

    To get a quote on repair, contact Panasonic or get a quote from a third party here: Repair.

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  • Master
  • 4,472 Answers

Can you give me the model of the camera? Also how long have you owned the camera? After you take the picture and download it to the computer does the picture look ok? Once I have more information I can assist you further.
Thank you,
Lee

Posted on Sep 05, 2010

  • Lee A.
    Lee A. Sep 05, 2010

    Being that the camera is less then a year old you will want to have it repaired under warranty. Follow this link to start the repair process:
    http://www2.panasonic.com/webapp/wcs/sto...
    If it's taking good pictures sounds like its either internal connection or lcd problem and will be covered under warranty.
    Thank you,
    Lee

  • Lee A.
    Lee A. Sep 13, 2010

    I would like to understand why you requested a refund and did not rate me accordingly, when I gave you the best possible solution for a problem with your camera which is less then a year old...

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