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If you back up all your data on your desktop it will be restored with your next hotsync after the hard reset. I recommend the hard reset but if you really don't want to try that they I suggest you try using the free palm chat. Here is the link for that. Be sure to scroll to the bottom of the page and you will see palm Chat. Click on the link that says chat now and follow the prompts. Best wishes.
You can try doing a hard reset. A hard reset will delete everything on your device. All your
data will be deleted, and formats, preferences and other settings are
restored to their factory default settings. Don't perform a hard reset
unless you've backed up your data, or you're willing to lose everything. Here is the link for directions for the Hard Reset:
Best thing to do here is to remove any memory cards etc.. and do a hard reset - seems like soft reset will or has not worked...
Press and hold the power button - keep it pressed and gently press the reset button on the back of the handheld. Wait for the Palm Powered logo to appear and release the power button. You should get a message warning about erasing all data. Press up on your 5-way navigator to reset.
This will erase all data inlcuding user information from the device, but synchronizing should get it all back - but you will loose anything that was not recently sync'd
have you tried a hard reset? Todo a hard reset, First press and hold the power button, while holding the power button use the tip of the stylus to gently press and release the reset button. wait for the logo to appear then release the power button. when you see the message that warns you about erasing all of the info on your hand held press up on the 5way navigator to finish the reset
1 press and hold the power button
2 while holding the power button, use the stylus to press the rest button on the back
3 wait for the "palm powered" logo to appear and then release the power button
4 when you see the warning message
either press "UP" on the 5 way navigator to reset
press any other button to do a soft reset
Okay here it goes, your going to want to leave it on for however many hours it takes to completely drain the battery then you're going to want to recharge it back to normal charge, and try restarting it again. This will delete completely anything that is keeping it from restarting properly. If you did open up the machine without following "antistatic procedure" you may have fried a component on the board and then your in trouble you'll need to salvage a board from another tungsten and put it back in your PDA and hope you put it back together right