Question about Palm Tungsten E2 Handheld

2 Answers

No response to hard reset

My Tungsten E2 is frozen with a white screen. It does not respond to a hard reset- Palm logo never shows up. Any other options?

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  • czechmate2 Jul 22, 2008

    Palm was working fine. It was left on 1 entire day and when I returned thebacklight was on but thePalm logo did not go on and no icons appeared. Recharging and resetting do nothing!!

  • Anonymous Aug 19, 2008

    Press the UP button at the same time as you push the reset button. Hold the UP button until reboot is complete. Then delete "documents to go". check their site for details and a patch for reinstall.





  • Anonymous Sep 03, 2008

    Same  problem  No response to any reset. 


  • Anonymous Nov 22, 2008

    how do i hard reset my tungsten e2?

  • Anonymous Feb 27, 2009

    I have no responce to a hard boot.

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Try pulling the battery out and leaving it set for a while. if that dont work are you getting any sound? or just nothing at all? besides the back light working?

Posted on Aug 12, 2008

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1 Answer

Palm tungsten E2


Hi,

Does anything happen when you try to turn it on? Does anything respond or light up?

Jan 19, 2008 | Palm Tungsten E2 Handheld

1 Answer

Frozen Blank Screen - soft reset doesn't work.... Do NOT want to do hard reset because all my data will be lost and it is my life line. I am panicking. Please help!


If you back up all your data on your desktop it will be restored with your next hotsync after the hard reset. I recommend the hard reset but if you really don't want to try that they I suggest you try using the free palm chat. Here is the link for that. Be sure to scroll to the bottom of the page and you will see palm Chat. Click on the link that says chat now and follow the prompts. Best wishes.

http://kb.palm.com/wps/portal/kb/na/tungsten/e2/unlocked/supportservices/page_en.html

Nov 18, 2009 | Palm Tungsten E2 Handheld

1 Answer

My palm e2 screen brings a frozen screen even after reset and no button whatsoever works, it can reset but freezes on the screen again,that is 0 alerts. even the power button does not work, only reset,...


You can try doing a hard reset. A hard reset will delete everything on your device. All your data will be deleted, and formats, preferences and other settings are restored to their factory default settings. Don't perform a hard reset unless you've backed up your data, or you're willing to lose everything. Here is the link for directions for the Hard Reset:

http://kb.palm.com/wps/portal/kb/na/tungsten/e2/unlocked/solutions/article/42094_en.html#tx


Nov 18, 2009 | Palm Tungsten E2 Handheld

1 Answer

My Palm tungsten E2 hand held PDA is totally frozen and locked up


Best thing to do here is to remove any memory cards etc.. and do a hard reset - seems like soft reset will or has not worked...

Press and hold the power button - keep it pressed and gently press the reset button on the back of the handheld.
Wait for the Palm Powered logo to appear and release the power button.
You should get a message warning about erasing all data. Press up on your 5-way navigator to reset.

This will erase all data inlcuding user information from the device, but synchronizing should get it all back - but you will loose anything that was not recently sync'd

good luck

May 27, 2009 | Palm Tungsten E2 Handheld

1 Answer

Tungsten E2 has lit screen & not responding


You can take the back off and unplug the battery for a few mins, this sometimes will clear a logic lock

Feb 27, 2009 | Palm Tungsten E2 Handheld

1 Answer

Palm will not turn on


have you tried a hard reset?


Todo a hard reset, First press and hold the power button, while holding the power button use the tip of the stylus to gently press and release the reset button. wait for the logo to appear then release the power button.



when you see the message that warns you about erasing all of the info on your hand held press up on the 5way navigator to finish the reset

Dec 21, 2008 | Palm Tungsten E2 Handheld

1 Answer

Urgent response needed


1 press and hold the power button
2 while holding the power button, use the stylus to press the rest button on the back
3 wait for the "palm powered" logo to appear and then release the power button
4 when you see the warning message
either press "UP" on the 5 way navigator to reset
or
press any other button to do a soft reset

Best of luck

Jun 10, 2008 | Palm Tungsten E2 Handheld

1 Answer

My e2 frozen on the palm powered logo


Okay here it goes, your going to want to leave it on for however many hours it takes to completely drain the battery then you're going to want to recharge it back to normal charge, and try restarting it again. This will delete completely anything that is keeping it from restarting properly. If you did open up the machine without following "antistatic procedure" you may have fried a component on the board and then your in trouble
you'll need to salvage a board from another tungsten and put it back in your PDA and hope you put it back together right

May 28, 2008 | Palm Tungsten E2 Handheld

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