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1. Make sure to plug the power cube into a power strip or wall outlet and then plug the power cube's other end into the modem's power (PWR) jack.
2. You should only use the power cube with the Zoom X6. Other power cubes may damage your hardware.
3. Try another wall outlet.
4. Reset the modem. Use a paper clip and insert it into the RESET pinhole in the modem's back panel and press it 3 times. Then turn off the modem for a minute and turn it back on. Check if the power light will turn solid green.
The first thing i would do is try to get hold of another router to test on that line to make sure the problem is not with the telephone line or even connecting to the ISP, if you dont have a problem with the second router it is safe to assume the router is at fault, in this case i would reset to factory conditions and then try again, if the problem continued i would go to the zoom website and look for a firmware upgrade.
is it wireless connection or ethernet? Zoom routers have a firewall and when you have something connected that the firewall doesnt like (Xbox 360 or Gaming) it will drop the connection. goto zoom.com/x6 and it will give you instruction on how to by-pass the firewall using an different IP address.
hopefully you haev installed the software first on yoy computer>
turn off the computer. connect the phone line one end to the ethernet port on your computer and the other end to one of the LAN port on the x6.
power up the (power cube shipped with the X6), the Pwr and the WLAN should come on and become steady, the LINK light should blink,
turn on you computer, connect a new phone line between ADSL port and the wall jack, the LINK light should become steady.
please rate the answer if it solved your porblem.
Unplug the plug (from phoneline) on back of USB modem, plug into Zoom router. Plug one end of an ethernet cable into router and one end into your PC. Type http://10.0.0.2 into a web browser (eg. Firefox or Internet explorer) username/password is admin/zoomadsl go to basic setup and input your ISP username and password (the one given to you by your internet provider) under PPP. Click configure my connection. Save changes and then write to flash (both buttons on bottom of page)
You must assign a static IP address on the Xbox 360 that it is outside of the Zoom X6 router's DHCP pool. Also, the Xbox 360 must be in a DMZ. This will prevent the firewall of the router from blocking connections to the Xbox 360.
Assign a Static IP address on the Xbox 360 console:
Power on your Xbox 360 and go to the System area.
Select Network Settings and then Edit Settings.
Select IP Settings. The Edit IP Settings screen opens.
Select Manual and then enter the following settings:
IP Address: 10.0.0.150 (or any 10.0.0.x IP address, where x is between 100 and 250)
Subnet Mask: 255.255.255.0
Select Done, to go back to the Edit Settings screen.
Select DNS Settings. The Edit DNS Settings screen opens.
Select Manual and then enter the following setting:
Primary DNS Server: 10.0.0.2
It is not necessary to enter a Secondary DNS Server.
Power down your Xbox 360.
Access the Zoom Configuration Manager:
From a computer that is connected to the Zoom X6, open a web browser and type http://10.0.0.2 in the address line and then press Enter (or Return).
Enter the User Name and Password (in lowercvase letters):
User Name: admin
Pasword: zoomadsl (where "l" is a lowercase letter L)
Create a Virtual Server rule to put the Xbox 360 on a DMZ:
In the Zoom Configuration Manager, click on the Advanced Setup icon at the top page.
Click on the Virtual Server/DMZ button.
On the Virtual Server/DMZ page, enter the following settings:
Internal IP Address: 10.0.0.150 (or whichever Static IP address you selected per Step 1)
Start Port: 0
End Port: 0
Click Save Changes
Click the Enable box, if you have this option.
Click Write Settings to Flash
Plug the Xbox 360 Wireless Networking Adapter in to the Xbox 360 console. If you are not sure how to do this, please refer to the manual that came with the Adapter.
Select the Zoom wireless network on the Xbox 360. (Note: The following steps assume you have a working wireless network with WEP or WPA security enabled and you know the Key and SSID of the network. If you have not done this, please refer to theFAQ on setting up a wireless network with the Zoom X6.)
Power on your Xbox 360 and go the System area.
Select Network Settings and then Wireless Network.
Enter the SSID of your network
Enter the Security Key for your wireless encryption. This must be either WPA or WEP. If you use WEP, you must enter the HEX digits for the Key you are using.
Power the Xbox 360 off, wait a few seconds, and then power the Xbox 360 back on.
Go to the System area.
Select Network Settings.
Select Test Xbox Live Connection. If everything is configured correctly, all the tests will show Pass.
Congratulations! You can now enjoy your Xbox 360 with Xbox Live.
the internet light, is usually a blinking green, showing that it's seeing the internet signal. The only reason it's red, is cause there's no net signal..double check the phone line going into the back of your router, and change it if you need to. check your computers warranty here 4 FREE