Question about Microwave Ovens

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I purchased a GE microwave oven on May 10 (model no. JES1451WJ02). The features light up and work, and the oven will operate, but there is no heat. Nothing is warmed or cooked after the selected cycle ends. Am I missing something or is there a problem with this microwave? Thank you. David Calhoun

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  • champdds Dec 26, 2008

    Same problem...all lights work, control panel,turntable, etc...just no heating at all, seemed to stop after cooking some sweet potatoes for a long period of time...This is our second GE that has dies after less than 3 years...Is there a quick, at home fix ?

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The first thing to try is a "hard reset". Unplug it from the power line for a few minutes, plug it back in, set the clock, then try again.

Otherwise, I'd say it has a problem. But since it's under warranty, GE can fix it free.

GE Customer Service is online here.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on May 27, 2008

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