Question about Video Cameras

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Language Hi My wife is Japanese and bought me a new video camera in Japan the only trouble is it doesn't have english menus and I am finding it hard to Navigate the menus Is it possible to update the software so it has the english menus ? This camera sells in the states also Ntsc can you help me ? The camera is a new Sony HDR-SR11 myemail is magnoonmatt@hotmail.com cheers Matt

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Dear Matt,
i have the PDF of this Handycam Handbook. i'm sending this on your Email.

Regards

Posted on May 12, 2008

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I think the best bet would be to contact Sony customer support:
In English: 1-800-222-7669
Hours: Mon-Fri 8:00AM-12:00AM (Midnight) / Sat-Sun 9:00AM-8:00PM EST

Posted on May 12, 2008

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  • Swilin Sampson
    Swilin Sampson May 12, 2008

    For live chat, you can go to this page:http://esupport.sony.com/US/perl/support...

  • Swilin Sampson
    Swilin Sampson May 12, 2008

    Was on a live chat with the folks at Sony, and here is what they said: (you may have to get your wife's help to translate for you)..
    - Select the SETTING menu item from the HOME menu.
    - Select the CLOCK/LANG otion in setting menu
    - Now select LANGUAGE SET option to change menu language.

    BTW, I had to use your email address for the chat, so that if they have anything to follow up with, they will contact your email directly. I hope you dont mind..

  • Swilin Sampson
    Swilin Sampson May 18, 2008

    Just checking to see if your issue is resolved. If it is, please assign
    a Fixya rating for the Expert whose advice guided you to a fix.

    Cheers!

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Sony should be able to do this for you as there really isn't anything online, they can point you to a place to take it or send it or possibly they will switch yours for one that is standard in English.

you will have to call them

In English: 1-800-222-7669
Hours: Mon-Fri 8:00AM-12:00AM (Midnight) / Sat-Sun 9:00AM-8:00PM EST

Let me know if you have any problems with this, thanks

Posted on May 12, 2008

  • Benjamin Patri
    Benjamin Patri May 19, 2008

    Please let me know what Sony said when you contacted them. Also let me know if you need any more help, thanks

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