Question about Office Shredders

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Aurora as1015cd When I feed paper into my shredder it shreds it but it will keep running and i cannot leave it in the auto position, i have to put it in the off position. what could be the possible fixes to this issue? thank you, your help is greatly appreciated.

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Some shredders have optical sensors with a dark sensor LED on one side of the slot, and a clear transmitter LED on the other. You will most likely have to disassemble the shredder housing to clean them.
MAKE SURE TO UNPLUG THE UNIT.
Generally you will find screws on the underside of the shredder unit, with one screw covered by a "warranty void if broken" sticker. Remove these screws, separate the housing, and clean the optical sensor pair with windex or isopropyl rubbing alcohol. If your shredder has a CD slot, it may have its own sensor pair. Be sure to clean both pairs of sensors, as the CD sensors seem to be the ones that have the most trouble because of small aluminum debris.

Posted on Jun 28, 2008

  • William Halczuk Feb 09, 2013

    ANYONE know how to take this unit apart? I am usually pretty good at this but I have taken out ALL FIVE screws and it will NOT pry apart..why ??

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Very simple. It automatic mode, a small flag sensor is lifted when it paper enters the rollers. When this happens, this will turn on the shredding rollers. When the paper passes the flag sensor, the rollers stop turning.

What's happening is that a small amount of debris is stuck at the sensor. If your model has a reverse switch, try using that. If not, try manually pulling the stuck threads from the bottom. Once you get it unclogged, that should help.

The sensor is located in the middle of the rollers.

Posted on May 12, 2008

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Unit runs with nothing inserted into shredder


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Jan 31, 2016 | Shredder Office Shredders

1 Answer

Hello my nane is Tom. The shredder doesn't work. It will run in reverse but when I turn it to forward it run for a second or two than stops. I looked and I can't see anything jamed in it.


I got mine to work by running it on reverse for a moment then sliding it to auto. It stopped. Then I did it again. This time auto ran just for a second then stopped. I did it a third time but I had a sheet of paper ready in the feeder. Ran on reverse. Slid it to auto and it took the paper and shred it. I did it a fourth time. Reverse slide auto and feed shred the paper. Fifth time Auto shred the paper without reverse. :)

Aug 30, 2011 | Aurora Electronics AS662C Shredder

1 Answer

My omnitech shredder OT-NXC8PA stopped working after clearing a paper jam. Seems the machine is running, but not sucking papers.


I think you just fried your gears. The motor is fine, but the gears that connect the motor to the shredding mechanism have had the teeth flattened up. No teeth on the gears = not shredding papers. The gears are made of plastic anyway.

Jun 26, 2011 | Aurora Electronics AS1015CD Cross-Cut...

1 Answer

Looking for troubleshooting manual for Aurora Paper Shredder AS1015CD.


There is a trouble shooting on their web site for Auror!

I was having the same problem with my shredder. I called customer service; I was informed it was the gears on the inside of my shredder. My shredder is no longer under warranty. However, she is mailing me out the part I need for a small fee. Their customer service number is 1-800-327-8508 in the USA and international only 1-310-793-5650. I do hope this help you!

May 27, 2011 | Aurora Electronics AS1015CD Cross-Cut...

1 Answer

Hi, my Aurora AS1002MSB is jammed and it will only go in reverse. Is there any way to fix it?


Hello,

Move the power switch to AUTO (l) position and depress the manual forward button for five seconds to clear paper blockage. Make sure the paper is engaging sensor located in the center of the shredder opening.

Good luck....

Apr 08, 2011 | Aurora Electronics AS1015CD Cross-Cut...

1 Answer

My Aurora (AS1015CD)sounds like somethimg is caught up in the blades like a staple or something ..not sure. it will shred a little before it starts to smoke, when I run it in reverse, it will run, sounding...


I was having the same problem with my shredder. I called customer service; I was informed it was the gears on the inside of my shredder. My shredder is no longer under warranty. However, she is mailing me out the part I need for a small fee. Their customer service number is 1-800-327-8508 in the USA and international only 1-310-793-5650. I do hope this help you!

Mar 16, 2011 | Aurora Electronics AS1015CD Cross-Cut...

1 Answer

How do I oil the shredder?


Place some shredder oil on paper and run the paper through the shredder. This will lubricate the cutters.

Feb 06, 2011 | Aurora Electronics AS1015CD Cross-Cut...

2 Answers

Shredder won't stop running


You probably need to clean out some debris from the shredder's sensor. The sensor is usually a small switch that is pushed into the "on" position when a piece of paper goes through. If there is some paper sticking this switch "on", then the shredder will not shut off. You can use a small needle nose pliers, or a tweezer to get the debris out. Make sure to unplug the unit before cleaning!

Hoep that helps, good luck!

Jun 25, 2009 | Aurora Electronics AS1015CD Cross-Cut...

1 Answer

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check door safty switch or is the bag or box full that has a switch also? just a suggestion.

Jun 24, 2008 | Aurora Electronics AS1015CD Cross-Cut...

2 Answers

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This is an issue with the paper feed sensor which may be a electronic eye or a mechanical switch if it is mecanical you may just have to jiggle the switch a few times, occasionally paper may get stuck behind it not letting it activate. If it is electronic you have bad sensors or bad pc board and you'll have to contact the manufacturer for further info.

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