Question about BOSS AUDIO SYSTEMS 815CA

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BOSS AUDIO SYSTEMS 815CA : Radio was installed by cartonics, but i just noticed that the cd player doesn't work. Could it be a wiring problem? What should I check for?

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  • ameasa Sep 05, 2010

    Please be advised that the radio is brand new, never used.

  • ameasa Sep 07, 2010

    BOSS AUDIO SYSTEMS 815CA : Brand New Radio was installed by cartonics, but i just noticed that the cd player doesn't work. I tried to load a cd but it had no power and i don't hear any movement internally. Could it be a wiring problem? What should I check for? I have a 1997 ford expedition.

  • ameasa Sep 07, 2010

    Thanks for taking time out to answer me. The radio is new, i got it on amazon.com. The radio works great and the aux too but the cd player is dead. Are there any color wires that should be hooked up also to make the cd player work? Cartronics is the company that installs radios, alarms etc...

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Not really it was a wiring issue nothing else would work, Either laser has gone wrong and is not reading disks Or the motor which spins disk when inserted is broke
Take it back to cartonics and let them look as you should be covered under there guarantee if its been bought from them and broken even when you didn't fit it they did also.

Posted on Sep 07, 2010

  • Simon Swales
    Simon Swales Sep 07, 2010

    Not really the stereo has a broken CD unit
    You could send it back and get it replaced

    You can remove it yourself with a radio remover key to insert into sides to slot it out
    then unplug the connectors cartonics did for you can get it replaced under warranty then
    you can refit your old one exactly how it was and will be working again.

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There is nothing much you can do on your own. There is some internal psoblem It will need to be opened and cleaned up by a tech.
The laser assby and the rails it runs on need cleaning
Either a TV or stereo repair service could do it

Posted on Sep 05, 2010

  • Jayant Jha Sep 05, 2010

    OK in that case you can simply call the manufacturer. If it is a manufacturing defect they will replace it for you.

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