Question about Dryers

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I purchased a new WED9400SU electric dryer and it work fine for a few cycles but all of a sudden the start button does not light up and therefore it will not start no matter what I do. I've unplugged all to no avail.

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If the machine thinks the door is opened then it won't let you start it. Here is a link to the door switch: http://www.partselect.com/xq/aspx/Inventory.1487995/qx/PartDetail.htm?SourceCode=5&ModelNum=WED9400SU You could also try opening the door and activating the switch or even wiggling it to see if the start button light flickers. If the switch looks OK you may have a problem with the electronics. Or if there is a solder joint or cable break problem it may run fine until it gets hot.

Posted on May 12, 2008

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Have you ever pulled your clothes out of the dryer and found them to be scorching hot? This sensor helps alleviate over drying and under drying, and helps save energy. The way the sensor works is that as wet clothes tumble past the sensor (two smooth stainless steel protuberances) they gauge the degree of moisture in the clothes by the resistance they offer. This function only works in the automatic mode, but you can still access the information on the control panel about how dry the clothes are while using the timed dry. The sensotronic sensor requires a monthly wipe down with a paper towel and white vinegar to nullify any build-up and keep it working properly

Posted on May 12, 2008

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Hello dcorbett,

Most likely it is a problem with the thermal fuse. An open thermal fuse kills power to the motor circuit in most dryers.

However, try these troubleshooting steps first:

Has a household fuse blown or has a circuit breaker tripped? There may be 2 household fuses or circuit breakers for the dryer. Check to make sure both fuses are intact and tight, or that both circuit breakers have not tripped. Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

Is the correct power supply available? Electric dryers require 240-volt power supply. Check with a qualified electrician.

Is the dryer door firmly closed?
Your dryer door may not be fully closed. It may look shut, but not be latched. Push on the door to engage the latch or latches.
Duet® Dryers have an upper and lower latch. Both latches must be secure for the dryer to run.

Was the Start or Hold to Start button firmly pressed?
Large loads may require pressing and holding the Start button for two to five seconds.

Is the Cycle Control knob set on an Automatic Dry or Timed Drying cycle?
The Cycle Control knob must be set in an Automatic Dry or Timed Drying cycle. The dryer will not start if set on Wrinkle ShieldTM control setting.

Is Control Locked status light on (on some models)?
Press and hold the End of Cycle Signal button for three seconds. This will turn off the Control Locked feature.

Did you recently install a power supply cord on the dryer?
The power supply cord may be incorrectly installed. If the power cord is incorrectly installed, the dryer may not start or heat. Review the Installation Instructions to check that the power supply cord is properly installed.

If the above steps did not correct the problem, it is most likely the fuse. If you know how, it should not be too difficult to replace it. But since you said your machine is new, the best recommendation I can provide is to contact your manufacturer or point of purchase and get them to take a look/replace the dryer. Opening up the machine could void the warranty.

You can contact Whirlpool customer support HERE.

Hope that helps! Thank you for using FIXYA!
Cheers!
IrishDruid

Posted on May 12, 2008

  • Swilin Sampson
    Swilin Sampson May 18, 2008

    Just checking to see if your issue is resolved. If it is, please assign
    a Fixya rating for the Expert whose advice guided you to a fix.

    Cheers!

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Since its brand new contact your dealer right away!

I suppose you have tryed to change the settings on it and it still doesnt light up? in that case go ahead and contact your dealer, they will replace it or repair it.

Posted on May 12, 2008

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Hi,

Have you checked the fuses and/or the breakers of the outlet where it is plugged? Additionally, the unit would have its own fuse, pls try checking that likewise.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on May 12, 2008

  • Louie  Role
    Louie Role May 13, 2008

    Or try plugging the unit into another power source/outlet (of course that can supply the needed voltage/amperage).

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Alright, make sure that the door switch/sensor isn't broken and that it is closing all of the way. Try turning the dial on the dryer around a few times and seeing that it clicks and try it in a different cycle and see if it starts.

let me know if this still doesn't work and we can try a few other things. If it is new and you find something that is damaged then it can probably be taken back and swapped. Also, your warranty might also cover a house visit to check it out if it still won't work after doing the above which I would look into by giving the place a call.

Please let me know what you do and check and whether it helps or not and I will give you a few other things you can do, thanks

Posted on May 12, 2008

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    Benjamin Patri May 14, 2008

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