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What is code 43 - Fisher and Paykel Fisher Paykel Intuitive Eco Washer IWL15

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Code 43 is Out Of Balance fault. Most probably because the OOB switch has failed (not uncommon) or the trigger arm has become jammed over the bowl.
The OOB mechanism is under the main motor controller module.
To access the controller and the OOB switch you have to remove the 2 screws at the rear of the facia. Fold the display panel forward and remove the larger screw which secures the controller. At this point you may be able to fold the controller to the rear without removing many (or any) of the connecting wires. This will expose the OOB switch. These switch contacts can become oxidised. If the switch won't 'click' it should be replaced. Test switch continuity with a multitester.
Make sure the replacement switch has the same function mode as the one you remove. (Some switch to 'ON' and some to 'OFF' )
I have described the most common cure for a code 43, but remember there are other reasons for the fault to be detected..
Good luck...Nomess

Posted on Sep 05, 2010

  • 3 more comments 
  • tjasj Jan 17, 2011

    Code 43 is Out Of Balance fault.
    Well done guys. I have just followed your instructions to the " T " and guess what. The F and P now works beautifully.
    I pulled each of the 3 screws out as indicated. I lifted the control module and saw the Out Of Balance switch as you indicated, disconnected the little ****** and realised the switch button had jammed into the casing. I added a small drop of Olive oil to the switch and tapped it in which the button popped out.
    You guys saved me a call out charge and also a potential wait for the service man... possibly upto $400 dollars if I add in loss of income.

    I remember one thing for sure... a Happy wife....... is a Happy life. Based on this I will have happiness for some time to come.

    Thanks again.

    Tony.

  • mazza757 Jan 19, 2011

    Thanks heaps for that information, it appears to have solved the problem, my hubby had to bridge out the switch as it is stuffed. Just doing a load of washing now

  • mazza757 Jan 19, 2011

    In case anyone is worried, my husband is a qualified electrician, so all was done safely

  • daclem16 Jan 21, 2011

    How good is this site! Followed instructions and fixed it in no time.Thanks guys, lovely wife thinks i'm great. Well done

  • paulasfixit Apr 01, 2011

    Fantastic advice, I had the F&P guys out to my house and they told me the switch would have to be replaced. I did what you said in 5 minutes and I am washing away......I'm filthy on F&P as all they had to do was reset it but they tried to go for the grab of an extra $50 for the switch! Luckily my husband and I discussed that because it was 10 years old we wouldn't spend anymore money on it and just get a new one. Thankgod, I just saved a $1000 trip to the good guys. I've made a vow to investigate the net first for any electrical issues and then call.....thanks much appreciated! Px

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Code 43 Error Message

The Code 43 error is one of several Device Manager error codes. The Code 43 error will almost always display in the following way:

"Windows has stopped this device because it has reported problems. (Code 43)"

Details on Device Manager error codes like Code 43 are available in the Device Status area in the device's properties


rror Code 43 Troubleshooting

  1. Restart your computer if you haven't done so already.

    There is always the chance that the error Code 43 you're seeing on a device was caused by some temporary problem with the hardware. If so, a restart of your computer might fix the Code 43 error.

    Note: Some users have also reported that powering off their computer completely (not just a reset) and then turning it back on has corrected their Code 43 issue, especially if it exists on a USB device. In the case of a laptop, turn it off and remove the battery, wait a few minutes, and then put the battery back in and start the computer.

  2. Did you install a device or make a change in Device Manager just before the Code 43 error appeared? If so, it's very possible that the change you made caused the Code 43 error.

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Code 43 Error Message

The Code 43 error is one of several Device Manager error codes. The Code 43 error will almost always display in the following way:
"Windows has stopped this device because it has reported problems. (Code 43)"
Details on Device Manager error codes like Code 43 are available in the Device Status area in the device's properties: How To View a Device's Status in Device Manager.

Cause of the Code 43 Error

A Code 43 error is generated when Device Manager stops a hardware device because the hardware reported to Windows that it's having some kind of unspecified problem.
This extremely generic message could mean there's a true hardware issue or it could simply mean that there's a driver problem that Windows isn't seeing as such but that the hardware is being affected by.

Error Code 43 Troubleshooting

Restart your computer if you haven't done so already.

There is always the chance that the error Code 43 you're seeing on a device was caused by some temporary problem with the hardware. If so, a restart of your computer might fix the Code 43 error.

Note: Some users have also reported that powering off their computer completely (not just a reset) and then turning it back on has corrected their Code 43 issue, especially if it exists on a USB device. In the case of a laptop, turn it off and remove the battery, wait a few minutes, and then put the battery back in and start the computer.

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How to Fix a Code 43 Error

  1. Restart your computer if you haven't done so already.

    There is always the chance that the error Code 43 you're seeing on a device was caused by some temporary problem with the hardware. If so, a restart of your computer might fix the Code 43 error.

    Note: Some users have also reported that powering off their computer completely (not just a reset) and then turning it back on has corrected their Code 43 issue, especially if it exists on a USB device. In the case of a laptop, turn it off and remove the battery, wait a few minutes, and then put the battery back in and start the computer.
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    Undo the change if you can, restart your PC, and then check again for the Code 43 error.

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code for out of balance oob switch probably needs replacing if load wasn't off to one side.

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