Question about HP iPAQ HX4700 Pocket PC

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Permanent white arrow cursor

After using bluetooth the otherday I now have a white arrow cursor stuck in the centre of my screen. Soft reboot does not remove it. I'm sure I've heard of this problem before but cannot remember how to rectify. Any ideas?

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Hi,
Try This:-
1:- Press And Hold The Contacts And Mail Buttons.
2:- Then Doing a soft reset, you should be prompted with To perform a clean reset, Press the Calender Button.

Mike @ Compurepair.

Posted on May 12, 2008

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Sofware as well as hardware problem... help me plz


  1. Press and hold the Left SOFT KEY and the Right SOFT KEY, and at the same time, use the stylus to press the RESET button at the lower left side of your device.
  2. Release the stylus, but continue pressing the two soft key buttons. Release them only when you see the following message on your device screen: “Press Send to restore manufacturer default, or press other keys to cancel.“
  3. Press on your device. Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed.

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Hello,

Soft Reset
A Soft Reset stops all active (or open) programs and "reboots" the handheld. When the Treo powers back up, you'll start with all programs closed and the unit will be ready to use. The soft reset is intended to reset the Treo if it is malfunctioning or has become bogged down.
The Palm Treo 750 can be soft reset by quickly pressing and releasing the tiny red button beneath the miniSD memory card door:
diagram.jpg Hard Reset
A Hard Reset wipes the internal memory and returns the Treo to its factory specs, in effect returning the Treo 750 to the state it was in when you purchased it. All data entered, preferences set or software installed on the Treo after purchase will be lost after a hard reset and will have to transferred or reinstalled via ActiveSync / Windows Mobile Device Center.
power_button.jpg The Palm Treo 750 can be hard reset by pressing and holding the power button (seen left) while at the same time pressing and holding reset button beneath the miniSD memory card door. Press and hold the two buttons until the screen completely fades. When the screen returns, you'll be given the option to "Erase all data." Select Yes to complete the hard reset. The Treo will now be as it was when it left the factory and you can start fresh. You may have to perform a soft reset after the hard reset to get the unit to power on.

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Wont get off tmobile shadow white screen...


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youll have to reset it. with the phone turned off, press the two soft keys and hold them down. soft keys are the buttons with the lines on them located below the screen. as youre holding down the soft keys, you need to press the power button. it will start to power up then go to a black screen with white writing. press the send key. the phone will reboot.

careful, because this reset will delete all personal data and set everything to manufacturer default....good luck!

Dec 16, 2008 | T-Mobile Dash Smartphone

1 Answer

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either replace the whole lcd screen at a nokia care centre or at a mobile phone store. cost at nokia care centre would be over $200 and at a phone store it would probably be over $150.

if the phone stops at the white screen it is usually a problem with the crystal diode in the lcd screen.

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1 Answer

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1 Answer

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do a sw reset. turn the phone off, press and hold the soft keys (buttons with the lines on them above the home key and back arrow key) and hold it down.....press the power button while you are doing that until the white t-mobile screen will come on, then instead of going to the green windows mobile screen, a black screen with white writing......press the green button....it will get you in your phone but it will erase your info as a result....

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1 Answer

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This is a major fault, screen gets blank white because of some problem in its display panel which is right behind the LCD screen. Rush to the nearest Nokia care centre and explain the problem to them.After the repair if you experience this problem again and your phone is within the warranty period you can demand a brand new box piece!

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