Question about Canon MX310 Office All-In-One Printer
I haven't even got so far as to connect my Canon and my computer ... I took it out the box, plugged it in (tried to find the stuff they mentioned you needed to remove in their included instructions but couldn't find anything vaguely resembling it, plus i think it'd affect printing not scanning anyway) and switched on. It does a scan check or something, moves the scanner head to the plastic bar at the start of where your page would go and then it retracts again. Unfortunately the scanner head keeps trying to retract and makes an awful "clicking" sound as it tries unsuccessfully - it's already as far as it can go! And then I get the on/off light flashing and the orange alert light and the lcd says "Scanner Error". i have no idea what to do!
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Posted on Jan 02, 2017
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