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Even though I have the temp set on #2 on the dial - it is so cold in my fridge that my milk is freezing. I'm afraid to use this thing anymore (I've had it for about 5 years). Any idea what the problem might be? The model is: MCBR170S Thanks. Kristi Isaacs

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  • mb300d May 15, 2009

    I have a True T-49F Side by Side Commercial Refrigerator that stays 15-20 degrees on it's warmest setting. Should I replace the temp control i.e. the part where the dial is that is connected to the small copper tubing?

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Replace the temperature control .

Posted on May 12, 2008

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Top of fridge freezing with temperature on lowest setting


You need a new thermostat but there are some things you can check in the link. 1 is the warmest setting.

Most refrigerator temperature settings are controlled with a dial or slider. They are sometimes labeled 1 through 5 or 1 through 9. If you are not sure what to set it to, then set it somewhere in the middle. If the dial is numbered 1 to 5 set it on 3, if the dial is numbered 1 to 9, then set at 4. USUALLY the higher the number on the temp control dial, the colder the temperature your refrigerator will get. If your drinks and food are not as cold as you like, set the temperature dial up one number higher. If it is at 3 and you want your food colder, set it to 4 and test 12-24 hours later to see if your food is at the temperature you want.


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There is a control on refrigerator that controls the amount of cold air that is directed from freezer to refrigerator section. Locate that control and lower the amount of cold air going into refrig.

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If the upper compartment, the freezer part is open on the ends and the rest of the refrigerator is cold enough, that can't be fixed. If the the box is closed on the ends seperate, check the flow control of air if it has one, check the thermostat and set it till things nearly freeze in the lower non frozen section. If all this doesn't work and you can't keep the ice cream turning to milk, gotta get a new refrigerator.

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The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
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you gotta send model number,there are different things that can cause this,if the freezer is on top,the cold air from the freezer gets blown into the fridge in the center of the top shelf so if any food is near this it will freeze if the air isn't monitored, check the settings first,it could be set to high, there's a cold control or thermostat that monitors how much air comes into the fridge and when it reaches a certain temp it shuts off but it sounds like your having a problem with it,also on some fridges they have a damper that can mess up,there's a door on it that doesn't close and the cold air just keeps coming into the fridge and things start freezing up

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1 Answer

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The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. Make sure this fan is running. You may have to hold the door switch in for it to run. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.

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You can use a hairdryer on the frozen parts.
The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp ..

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You have 2 dials in the refrigerator. One is the thermostat setting the cold temp in the freezer, the other is a damper that allows cold air from the freezer to the refrigerator. Set the thermostat to the middle then try closing down the damper, most say colder or warmer refrigerator. If the damper is closed and your refrigerator is still freezing, then I would guess that the thermostat is bad. A thermostat runs about 40 to 60 dollars wholesale. Retale should be about double.

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