I'm brian001. I put up the similar problem posting. I got a Xerox Technician in here to look at the copier. He said that the toner dispenser stopped working. There are two motors that run to dispense the black ink and both failed. The only solution is new parts.
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Check the ink levels- it sounds like your Magenta is out- HP deskjets use CMYK to mix the colors- C = Cyan, M= Magenta, Y = yellow, K = intensity (black). Red is usually a blend of Magenta + Yellow- so if you don't have magenta ink in your printer, when you try to print out something in red- it will come out yellow
The magenta has run out (red). Replace the HP 22 tri-color cartridge. It probably has yellow and cyan (blue) left in it, and the black is most likely working as well, but if any of the 3 colors in the tricolor cartridge run out, the whole cartridge must be replaced. For instance, if I printed my vacation photos and there was a lot of water and blue sky in all of them, the cyan might run out long before the cartridge life expectancy. Also, don't forget that cartridges are rated in pages printed at 5% coverage. Since a photo is about 25% of a full page, a photo printed at full bleed (edge to edge) will only yield 32 4 X 6 inch photos from a cartridge rated at 160 pages (5X expected coverage = 1/5 the prints)
Hi there. The reason for your problem is that the colour cartridge contains cyan, magenta and yellow ink, plus a black cartridge of course. All the other myriad colours are produced by mixing these four basic colours. So, if you print red, it requires ink from both the magenta and yellow cartridges. Thus if your red produces a yellow print, it means your magenta is not printing. This can be due to a number of reasons, mainly an empty or faulty magenta cartridge or blocked magenta print nozzles.
If you wish me to help you with sorting out the lack of magenta, please post a new comment to this effect.
This is to do with the way in which the cyan, magenta, yellow and black ink is mixed to produce all the colours e.g. to print "red" requires both magenta and yellow ink. Thus, if the magenta ink is not flowing for some reason, for example, the "red" will print out as yellow. So, make sure all your cartridges and nozzles are working properly.
If you need further help with this, please post a new comment to this effect.
Red is a combination of Magenta and Yellow. Print a nozzle check and observe for Magenta, Yellow and cyan. If the three colours are printed, no problem with the cartridge. Then it must be the problem of seeing colours in your monitor. .