Question about Cameras

2 Answers

When I try to download the JAZZ software for my Jazz hdv camcorder it tells me that I have a problem. It states that the "Software Install" EXTERNAL EXCEPTION C0000006. It also states that I must get a compatible driver software for my computer which is a WINDOWS XP. Please help! I just bought the camcorder today. My email is belles105@yahoo.com

Posted by on

  • belles105 Sep 05, 2010

    The model of the Jazz Camcorder is JAZZ HDV 180 / 12 MEGA PIXELS HIGH DEFINITION with a 2.4" screen and an 8X Digital Zoom.

  • belles105 Sep 05, 2010

    I just bought a Jazz Camcorder is JAZZ HDV 180 / 12 MEGA PIXELS HIGH DEFINITION with a 2.4" screen and an 8X Digital Zoom. I placed the software into my E CD ROM and chose the first selection - "DRIVERS". Before it installed the driver, it gave me an error message - "External Exception C0000006". As soon as I chose to Install the software, it stated that this software did not pass the Windows Logo for Compatibility with windows. I did not choose any particular section for the software to download into on my Windows XP computer. I am running on Windows 2000. MY COMPUTER is a Pavilion AMD Athlom(tm) XP 3000+ 2.10 GHz w/ 448 mb of Ram. PLEASE HELP ME!

×

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 10,594 Answers

Hi,
Just install supplied software and ignore "Windows Logo for Compatibility" warning, select "Install Anyway or some thing like that" to complete the software and drivers installation.
It will work.
Thanks.

Posted on Sep 05, 2010

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Cameras Master
  • 4,924 Answers

I understood that the operation system that you use is windows XP..but I need to know the exact make and model of the camera ..cause there are more than one models under Jazz HDV ..

Posted on Sep 05, 2010

  • 1 more comment 
  • Catalin Turcu
    Catalin Turcu Sep 05, 2010

    Byteh way ..this camera came with a disk for drivers already ..and if you got that error it means that you didnt chosen the write driver from it ...and you tried to install the driver for windows2K..That error is specific to windows 2000 operating system when it is a connection or communication issue between the devices..
    if you still have the driver ..insert the disk ...and first do not run it auto..but go to My computer folder..locate the disk drive icon with the driver ..click right and than explore ..
    inside locate the driver folder..for the windows XP..Usually it has separate folders for each OS ..
    if you locate it ..just open and run the execution ..
    after that plug the camera and see that it has to be functional ..
    Pay attention if you have to confirm into the camera the connection to pc..
    Also the error might occur if the camera was plugged and the driver asked for it ..bt it wasn't powered and on ..Another way to instal the right driver is to plug the camera ..powered and on ....and after the computer sees it ..it will start the add new hardware wizard ..Insert the driver 's disk ,,and choose not to connect to windows update(chose not.not this time ..and next ..
    Than on the next page choose to search for driver in this location (you have to tick the case in the middle ) ..after that browse from that line ..and point it to the disk drive ..(the one where the disk is inserted..(drive E probably )
    and next ..and let it find the driver ..and install...If during the installation it says that the driver dd not past the windows test ...choose to install it anyway ..and go for it ..
    when finished..restart and will be ok ..
    If This is an issue (either do not have the disk anymore..or we will not be able to locate a driver ..) ..I believe you use a SD card into the camera ..cause its internal memory is small ... Just take the card out ..and insert it into a card reader..or if you have a laptop ..insert into laptop card reader..and it will be seen into ..my computer folder like a removable storage device ..drive ..
    Open that folder and all the videos and pictures will be in there ..ready for copy /paste into your computer ..



  • Catalin Turcu
    Catalin Turcu Sep 05, 2010

    Hi again ..
    It seams that the driver for thi smodel is not available anywhere ..so ..if you still have the disk that came with the camera ..I suggest to try and do like I explained into the past comment and see what is getting out from that ..Cause I looked all over and this model has no available downloads or support site ..
    If the disk is no longer available ..and yo have no way to install it ..the only option is that you use the SD card and download them from the card directly using a card reader ..

  • Catalin Turcu
    Catalin Turcu Sep 05, 2010

    Insert the software again..that error is a communication one that Occur cause the camera wasn't connected and on ..anyway .it is not an issue ..
    the thing you did wrong is that when it showed that the driver did not passed the windows verification ..you should choose to install it anyway ..and install it ...after that ..restart and connect the camera and it will work ..
    I thought initially that you do not have the right driver ..but if you got to that point it means tha the driver is existent and working ...They all show that windows verification ..an the companies that do not have agreement s with Microsoft ..usually are unknown for windows and this is the reason they appear in that announcement ..
    Just click install anyway ..(continue anyway )..and go for it ..

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Need software download for my netbook for Jazz hdv 178


Use http://www.downloadvideos-convert.com/download-videos-music

1. Download Video Download Studio, install it.

2. Go to the interface, you can download (Automatic capture) the YouTube video there directly. Tab Download to Convert, you can also click "Add" button to upload the videos from computer. You can also edit video by trim and crop functions.

3. After the video display on the Video Download Studio, click "Profile" and choose "General video", then select an MP4 format. Set destination file, clicking Convert button to complete the task.

Not only convert video to MP4, but also support batch conversion. Safe and easy to operate. No Viruses, No Spyware, No Adware. Do not hesitate. Have a try!

May 23, 2010 | Jazz DV-179 Digital Camera

1 Answer

Have a Jazz Elite HDV188 lost the CD for drivers/ installation, anyone know where I can get the drivers online, preferably free.


see on internet if you can get the driver for your unit
if not you will have tosee you provider for a copy of cam software you must be able to find it
good luck...

Feb 08, 2010 | Jazz HDV-188 Camcorder

2 Answers

Is a 4GB SDHC card compatible with a Jazz DV152?


The answer is "yes" -- I went into a store carrying my Jazz and asked if I could open the package containing the SDHC card and try it in the Jazz. The clerk gave me permission, the Jazz worked, and, voila, I had my answer!

Nov 05, 2009 | Jazz DV152 Camcorder

1 Answer

I need mac software for jazz HDV 188


According to the specs page on geeks.com (http://www.geeks.com/details.asp?invtid=HDV188-BP&cat=MP3), that camera supports Windows 2000/XP/Vista only.

Mar 26, 2009 | Jazz HDV-188 Camcorder

2 Answers

Jazz hdv188


Please call customer service or email at christah@jazzcameras.com along with your address and the model number of the camera and they will send you the cd software...their web site is under construction so you will not be able download.

Dec 24, 2008 | Jazz HDV-188 Camcorder

1 Answer

I HAVE A JAZZ ELITE HDV188 BUT I DON'T HAVE THE SOFTWARE CD!


I found their contact information

jazz products llc
110 Ethel Road West, unit 2
Piscataway, NJ 08854

this is a address to contact them

www.jazzcameras.com is a website but no support there

Dec 24, 2008 | Jazz HDV-188 Camcorder

1 Answer

Bought a jazz hdv 188 digital video cam


jazz products llc
110 Ethel Road West, unit 2
Piscataway, NJ 08854

this is a address to contact them

www.jazzcameras.com is a website but no support there

Dec 08, 2008 | Jazz HDV-188 Camcorder

Not finding what you are looking for?
Cameras Logo

Related Topics:

203 people viewed this question

Ask a Question

Usually answered in minutes!

Top Cameras Experts

kakima

Level 3 Expert

102366 Answers

Steve

Level 3 Expert

3287 Answers

yadayada
yadayada

Level 3 Expert

75066 Answers

Are you a Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...