Question about Janome Memory Craft 4900QC Mechanical Sewing Machine

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I have a Janome Memory Craft 4900, which is quite frequently in use (several hours a day). The bobbin thread often slips out of position (there is a little groove it should sit in), usually when I am using a decorative stitch. I don't think it is a tension problem. I don't sew very fast and always keep the speed set to medium while sewing. How do I keep the bobbin thread from slipping out of position?

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6ya6ya
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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Janome Memory Craft 9500 Troubleshooting

The solution that I found last night was the thread tension. I have never touched the dial, only had it set on 'auto." When I started playing with it, I realized the top thread should be really easy to pull through the machine and it wasn't. I started turning the dial (to 3 or 4) and the thread slid through the machine perfectly. No more birds nest! I really thought it was bobbin initially because of the horrible sound it was making.

Posted on Jun 05, 2008

SOURCE: Janome Memory Craft 4900 QC

its the sensor on the bobinwinder who are loose. If you are handy. you can remove the top cover of the machine.
And on the left side of the bobinwinder you will find a micro switch. Probably you have to tighten the screw on it..

Posted on Feb 20, 2008

bargainbox
  • 1388 Answers

SOURCE: My Janome my excel 23x

Ensure that all is clean and free of lint jams....now for tension troubleshooting .......

This solution is for tension problems...if you cannot form any sort of stitch, the issue is quite different, so please let me know if you need a different problem solved.....

It is quite long, but just work through each section in order.
The "knotting up" can reveal a lot. If you have loose threads on one side or the other, the tension on the opposite side will be the culprit.

QUICK SUMMARY FIRST:
Ensure sharp new needle,
Thread guides and Bobbin are Clean & Clear of lint
Set Top Tension to 4 ....then....
Balance Bobbin to suit.

TOP THREAD TENSION:
If the looping threads are on the underside as you sew, it is the top tension. Top tension ought to be between 4 & 6 (this variation to allow for the different weights of fabric in your
projects).

IS YOUR NEEDLE SHARP ?
If you are using a needle that has seen quite a deal of work, or you suspect it may be blunt, change it for a new one !

TOP TENSION & GUIDES:
Make sure that when you thread the machine the presser foot is up so the thread goes between the discs and not to one side, top tension between 4 and 6, and that you have threaded through all the guides, including the last one, usually on the needle arm, just above the needle clamp.

It may be there is lint trapped between the discs, this will keep them slightly apart and reduce the actual tension, sometimes dramatically.

If tensions appear correct, and the thread is definitely in the channel between the discs, but still too loose and looping, try raising presser foot and remove your thread.

Now, with a 2" (50mm) wide strip piece of fabric 8 - 10" (20 - 25cm) moistened with methylated or denatured spirit, gently insert the fabric strip and clean between the discs with
a see saw / to and fro action.

In the worst cases, gentle use of a needle to pick & remove the jam may be necessary, but be very gentle and make sure the tension is set at Zero and the presser foot is raised, (to
disengage tension plates).... do not gouge or score the plates, they need a polished surface to work correctly.

BOBBIN TENSION:
Far less common, but if the loose threads are on the top, it is bobbin tension that is loose, it too may have lint in the spring and be giving a "false" tension.

I would not recommend fiddling with bobbin tension without good reason, it may end up with missing small screws and spring pieces, however, you can take the needle plate off to clean
the hook race area (where bobbin case sits)

...this is just good housekeeping, my wife does this every time she replaces the bobbin....

just take it out and clean the bobbin case and the fixed metal hook race with a small brush to remove lint. If there is a significant amount of lint, use a vacuum and small brush to get the worst.

Then wipe all this area with a cloth or cotton bud (Q tip) moistened (not soaked) with methylated spirit, especially if there appears to be fine dirty deposits....oil and lint combine to conspire against you.

If it seems likely that you ......really ....do .....actually .....need .....to adjust the bobbin case, first check there is no lint trapped in the metal spring where the thread is tensioned.

TOP LOADER:
Drop-in Bobbin case will look similar to this image with the tension screw in the middle of the metalwork....

4c76dc1.jpg ...the other screw at one end is holding it all together, so beware....it is not a tragedy to undo the whole lot and clean it, but very gingerly and lay the bits out in sequence and orientation, or you risk tearing your hair out !

FRONT LOADER:
....this is a bobbin case from a front loading machine and works in a very similar fashion to the top loader with drop in bobbin, again, if you dismantle it, take care so you can put it all
back properly.
165ca5c.jpg FINISHING UP
GETTING THE BALANCE RIGHT:
When you are certain there's no trapped lint in top tension or bobbin, set the top tension to 4 and the bobbin tension to a point where you just begin to feel resistance.

Try using good quality thread of contrasting colours so you can more easily spot the changes.

Set your zigzag to one width less than maximum (eg. 5 of 6 ...or... 4 of 5 etc) and sew a sample for a few inches and check the result.... adjust the bobbin tension screw very little at
a time, perhaps 1/16 of a turn.

You may find you are playing with this balance for some little while and if you are putting the needleplate on and off each time begin to think it cannot be correct to do this.....BUT....it is,
and eventually, you do get a "feel" for the correct tension and then it happens quite quickly.....as a user you won't be doing it very often unless there is lint built up (or are there small hands at work around the house !?!?!)

OTHER ISSUES:
If you live near the ocean as we do, salt air can play havoc with metalwork inside and out, so to help minimise this, keep a few small packets of dessicant (silica gel) in your machine
case....no case ? then make some sort of cover !

Same applies in any damp or humid environment, keep your machine dry and dust free.

Budget for a proper full service every couple of years (more often if heavily used) and if you don't use your machine for a few years, be aware that old oil will dry out and combining with
dust and form a "clag" like glue (another reason for some sort of cover, even a teatowel !)

FINALLY, A WORD ON THREAD:
If it is worth spending the time, energy and money on making something that you would like to give lasting enjoyment......use quality thread, .......it may seem to cost a little more at the
time, but the results, ease of use and added longevity will be worth the extra, and as a bonus, your tension troubles may be fewer and further between, because there is a more consistent diameter with good thread, and less compensating to be done by your tension plates and less thread breaks !

If you want any more help with this, just post back here, or, drop a line through the "Contact Us" page at www.bargainbox.com.au

Posted on Apr 25, 2008

  • 2 Answers

SOURCE: Cannot get a straight stitch

Please check the top tension as well and rethread. I had this problem and after doing the above, everything worked perfectly. Thanks.

Posted on Mar 15, 2009

  • 1 Answer

SOURCE: janome straight stitch loose

I don't know if this is the right answer for any of you, but thought I'd put my 2 cents worth in. Often this can be the bobbin in backwards. It needs to unwind a certain way depending on the machine. I've heard a phrase for this: Mind your p's and q's which means some wind off to the right like a q, others to the left like a p. Mine has to unwind one way then be slipped backwards into a little slot or it does that loose bottom thread looping and bunching someone here mentioned. It seems everytime I get that problem I rethread the top thread 100 times before it clicks again and I remember it could be the bobbin thread. Either your manual will tell you the correct way, or you could experiment and try one or the other. Once you figure out whether you're a p or a q, mark it on your machien somewhere to remind yourself.

Good Luck and Happy Sewing!

Posted on Apr 04, 2009

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its the sensor on the bobinwinder who are loose. If you are handy. you can remove the top cover of the machine.
And on the left side of the bobinwinder you will find a micro switch. Probably you have to tighten the screw on it..

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