Question about Rimage Prism Plus Thermal Label Printer

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My prism plus is giving me a indication light that the ink need to be changed. i changed it and it still giving me the same signal

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If you call me we can walk though some troubleshooting steps. Make sure that you power down before installing the new ribbon and don't wind the ribbons past the silver leader.
John Norman Max Optical LLC> www.maxoptical.com 610-269-7033

Posted on Oct 06, 2010

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1 Answer

I have windows 7 and I can't seem to add this printer to my pc


There is no Windows 7 or 8 Drivers for the Prism printers unless you have purchased the New Prism III (the printer is Black) Rimage has no intention of ever releasing a newer print driver.

John Norma
Max Optical llc
john@maxoptical.com

Jan 27, 2014 | Rimage Prism Plus Thermal Label Printer

1 Answer

Need driver for rimage prism plus 2


There is no Windows 7 or 8 Drivers for the Prism printers unless you have purchased the New Prism III (the printer is Black) Rimage has no intention of ever releasing a newer print driver.

John Norma
Max Optical llc

Jan 27, 2014 | Rimage Prism Plus Thermal Label Printer

4 Answers

Hi there.Ican not seem to find a Windows 7 driver for the StandAlone Rimage Prism Plus Printer ?


Do you still need a windows 7 driver for your Rimage PrismPlus or Prism Plus ? contact info@adeptparts.com may help you out, he took care of my PrismPlus unit

May 21, 2011 | Rimage Prism Plus Thermal Label Printer

1 Answer

Our Prism Plus is sometimes printing only half of the image and stops then. What could be the problem?


Hello peter_vitsek,

This is usually caused by warped media and should give you an error code. Please check to make sure your media is flat and not bending in the middle.

Feb 15, 2011 | Rimage Prism Plus Thermal Label Printer

2 Answers

Where rimage prism plus thermal motor printer i can buy?


Hello, I have motors for the Rimage Prism Printers.
John Norman Max Optical LLC. 610-269-7033 john@maxoptical.com www.maxoptical.com

Aug 09, 2010 | Rimage Prism Plus Thermal Label Printer

2 Answers

Installed a new printhead. It worked but I tried to align it and got it to the point where it doesn't print at all. Is there a reference point to start over on the head alignment?


Are you talking about Print head Angle? this is a difficult adjustment and you need to adjust the front and back Allen screw at the same time. Usually in 1/4 turn increments.

Aug 06, 2010 | Rimage Prism Plus Thermal Label Printer

2 Answers

Teardrop light is on- is that out of ink message?


The teardrop is an ink drop. Yes the light indicates that an ink cartridge needs to be changed. It may not be completely empty so you might want to buy the replacement cartridge and have it ready to change when the ink runs out or the printer stops printing.

Nov 07, 2009 | HP DeskJet 5550 InkJet Printer

2 Answers

Can't print when there's only black ink


Mostly it connot print w/out color ink if when printer message empty / sometimes the printer no message while ink was empty still black can print. it depends to the chip .

Jan 11, 2008 | Xerox DocuPrint M750 InkJet Printer

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