Question about Apple MacBook Air

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I have a Macbook air which is about a year old (I have had it for a couple of months, but it was a second hand purchase); yesterday the number eight key stopped working - nothing happens when I press it. The rest of the keys work without problems. As far as I know nothing has been spilt on it, although I suppose it is possible that crumbs or something have got in there. Is there any safe way of trying to solve this at home? I have read about popping keys off and using compressed air, but I don't want to risk any further damage! Or is it likely to be a case of getting a new keyboard (which in the case of the Air I think means a whole new upper body as kbd, trackpad etc are integrated). Any advice gratefully received. Many thanks, Oliver Webber

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  • thewebbers4 Sep 04, 2010

    Thanks for your advice. I'll try the compressed air and see if it works. What about taking the key itself off - can I do this safely and if so, how?


    And if in the end the keyboard has to be replaced, is this generally a job which requires the computer to be sent away, or is it quick and simple - eg, something that could be done in the Apple store while I wait?


    Thanks
    Oliver

  • thewebbers4 Sep 05, 2010

    Thanks. Glad to have your advice - comments from the public on the internet were a little misleading! Much apreciated.

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Hi. Using compressed air to blow dust and some particles to the computer is not harmful to the computer. Actually, it is recommended other that using vacuum cleaner. Try to use compressed air first and if nothing happens, i suggest the you call MAC support for this is already a keyboard problem.

Posted on Sep 04, 2010

  • Angelito Rabago
    Angelito Rabago Sep 04, 2010

    Hi. Taking the key off by yourself is not a good idea. it might void the warranty of the computer if you did something that would cause more serious problem. There MAC service centers that can repair the computer while you wait especially if they have particular part available with them. Check the MAC local stores in your location if they have service like that.



    have a great day!

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