Question about Acer Aspire 3690-2196 Notebook

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Hp with windows 7: skype crashes after running video chat for a few minutes. Then no video chat applications can run. tokbox.com freezes. google voice w/ video does not show. And skype will no longer log on. Restarting usually resolves the issue. But once again after a few minutes of video chat use the same problem comes up. Tried restoring to factory settings, didn't work. Tried reinstalling the webcam drivers, didn't work. Tried disabling startup programs, didn't work. Tried enabling all startup programs, didn't work. Tried Reinstalling skype, google chrome, etc, didn't work. So if you have any idea what it could be. That'd be great

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  • theartofxin Sep 05, 2010

    The computer is not infected. I'm sure of that. Plus would an infection have those symptoms?

  • theartofxin Sep 05, 2010

    This is not an acer computer btw its an HP dv42045dx

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Goto CNETdownloads, and DOWNLOAD:
PrcView
CCleaner
HijackThis 2.0.2
Run CCleaner and clean as much you can, Registers Too.
Run PrcView and see how much CPU is consumed by background programs. If it is more than 2 - 5 percent then your PC is infected.
Run HjackThis and get a hard copy of the SCAN.
Do not delete anything. Go to Majorgeeks and ask for help.
http://forums.majorgeeks.com/

Posted on Sep 05, 2010

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Posted on Jan 02, 2017

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