Question about Logitech Wireless Access Duo Optical Desktop Keyboard/Mouse KBWIREOPT

2 Answers

I bought Logitech Wave wireless keyboard with its wireless mouse bundle at Costco in March and now it just stopped working. I've changed the batteries. The battery light on the keyboard is flickering as only half full (changed several sets of batteries) and when I put the mouse in it claims the driver was installed. However, neither the mouse or the keyboard work anymore. What is there to do? anything?

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  • kristiina127 Sep 04, 2010

    Ok, I'll try ... so I'll let you know later if didn't work. Thanks!

  • kristiina127 Sep 04, 2010

    How do I know what to uninstall?



    There is no info about the Wave Logitech at all either about the mouse ot the keyboard, jsut the wired Dell wired ones that I borrowed from my kid's computer.



    This is what's there about the mouse:

    HID compliant mouse

    USB Input device - driver - Microsoft 6/21/2006



    Keyboard:

    Generic USB Hub - Universal..

    HID compliant device - Human interf...

    USB composite device - universal ...

    USB Input device - Human interf...



    Which ones of these should I uninstall?



    - kristiina


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2 Answers

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Cause you have changed the batteries you have to pair them again ..so press that button from the receiver and let them pair again ...if there is a pairing button on the devices ..press it too..and it will blink until founding the device.. and after that will be paired..
If the mouse had a driver ..run it into computer again from the disk ..and after that pair it with the receiver ..
anyway ..I don't think that it will be needed..just press that button ..and get the devices near it to pair..and after that restart the computer ..

Posted on Sep 05, 2010

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  • Master
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Before you start troubleshooting, uninstall the driver, restart your computer and reinstall the driver and reconnect both the units after they are loaded with batteries. Don't forget to reconnect them by pressing the connect button (switch). It's also important to use recommended batteries, you can opt for Duracel. It may be helpful if you clean the battery contacts on the units.

If there's no internal issue with the keyboard/mouse, this will definitely fix your problem. Most users never realize that reconnecting and restarting the computer is necessary, but there's one great fix with that.

If you need further help, let me know. Good luck

Thanks for using FixYa.

Posted on Sep 04, 2010

  • Lebanon Raingam
    Lebanon Raingam Sep 05, 2010

    Isn't there a Cd that came with the set? If so, didn't you install them using the cd? Those drivers you've mentioned are not another particular drivers for your keyboard and mouse, they come with the Operating System and they need to be there. Let me know with more details like, the operating system installed on the computer etc... Thanks.

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