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Won't play cd. says unplayable. What is wrong.

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Hello,
First thing you have to do is to remove the cover of the cd player, then clean the laser lens with a cotton bud soaked with methylated spirit, also check the ribbon cable used to connect the laser lens to the picture board.
Also observe the laser lens when power on, if the laser lens will beam up and show red light, if otherwise you have to change the laser lens to a new one. you can try website like shopjimmy.com to get a new one replacement.
Thanks and take care...

Posted on Sep 04, 2010

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Posted on Jan 02, 2017

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I've had similar problems and I got myself a CD lens cleaner.

Its a cd/dvd sized disc that has a few small bristle on it so when u put it into your drive, it spins and cleans the lens.

They are pretty cheap and you can get them in any electrical store and I've seen them in a few supermarkets.

Also check that your disc's are clean too.

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i still havent figured it t yet. check and see if u cen hear the disc spining if not u are going to need the disc drive repaired. i costs about $122 or if you are under warranty send it in to microsoft.

www.microsoft.com/support

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first i dont know your name so my suggestion is that when we play for 4or6 hrs continously so its gets heated because as you are continuously playing then there is no rest for the computer. so there by it affects your disk and as temperature increses your cd cannot bear such temperature and so your disk is unplayable .

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