Question about Sentry Fireproof Safe

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I have a Sentry S3467 key/3-number combo safe. The key lock has pulled out (Lock, spring, copper shaft). It will not re-engage and the safe will not open even with the combo set. How do I open the safe/fix the problem? I do not have any C4! Thanks ----- Dave

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  • Anonymous Mar 15, 2014

    A3817 safe with key, Turned the key and the plunger, with the key in it spring and rod all came out. now the safe is locked in the open position and even with the correct combo the locking pins will not retract. is there a way to fix this?

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I realize this is not much of a solution but your best bet would probably be to at least ask a local locksmith or contact Sentry.A local locksmith will probably give you an opinion for free at least,but depending on the safe,their repair may be almost as much as a new safe.I would say probably minimum $40-$60 just for the house visit.Labor @ $30-$50/hour.Parts which any repair center will markup 20% minimum.Maybe just see what they want to do,costs associated with it etc.,then call Sentry or just skip the middleman.Here is the link to Sentry.
http://www.sentrysafe.com/
Good luck! Greg

Posted on Sep 04, 2010

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Jan 10, 2016 | Home Security

2 Answers

I lost a key of my safe


To order replacement keys, for small chests and files, you will need to know the key numbers which can be found right around where the key goes in. It should be a stamped number, letters, or both located around the keyhole. For Personal, Home and Homelb_icon1.png/Office Safes, you will need the model number and serial number. I think that the most economical place to buy keys is from www.SentrySafeShop.com. You can do a search for "lost keys" and it will give you a screen where you can enter your model number and key number. They key ordering screen is: www.sentrysafeshop.com/Keys-Sentry-Safe-Replacement-Keys-p/keys.htm
They just need 1.)Model # and 2.)Serial or Key #.)

In Summary:
For Small Chests or Files: A lock reference number is required. It will be a letter, a number, a letter and number, or "blank" (no letter or number), engraved/located on the silver cylinder of the lock. These are model numbers 0500, 1100, 1170, etc...

For Personal, Home and Home/Office Safes: (model numbers will begin with: S0, S3, S4, S5; I0, I3, I4, I5; A3, A4, A5; J3, J4, J5; L0, L3, ,CS,CSW,DA,DS,KS,KSW,MS,MSW,OA,OS,and SC): Indicate your model number and the safe serial number found on the front right-hand side of the door, between the hinges.
Here is the direct link to the key replacement screen: http://www.sentrysafeshop.com/Keys-Sentry-Safe-Replacement-Keys-p/keys.htm
For Small Chests or Files: (Model numbers will begin with 0500, 1100, 1110, 1150, 1160, 1170, 1710, 1900, 1950, 1970, 1200, 1210, 1250, 2100, 2180, 2275, 2460, 6000, 6720, 7150, A3750, A5781, A5865, F2300, F3300, H2100, H2300, H3100, H2300, H3300, H4100, H4300, HD2100, HD4100, KDS-1, KS2100, KS4100, U2101, WD2, WD4, ESB-3, etc... ): A lock reference number is required. It will be a letter, a number, a letter and number, or "blank" (no letter or number), engraved/located on the silver cylinder of the lock (right around the hole where the key goes in at).

For Personal, Home and Home/Office Safes:(Model numbers will begin with: S0 (S0310, S0400, S0407, S0408, S0409, S0410), S3 (S3300, S3310, S3401, S3410, S3417, S3421, S3460, S3467, S3470, S3710, S3807, S3870, S3877, S3910), S4, S5; I0, I3, I4, I5; A3, A4, A5; J3, J4, J5; L0, L3, CS, CSW (CSW3460), DA (DA3831, DA3930), DS (DS3410, DS3431, DSW5781), KSW, MS, MSW, OA (OA3810, OA3821, OA5848), OS (OS0407, OS0410, OS0810, OS3407, OS3421, OS3470), SC, and X (X031, X075, X105, X125)): Indicate your model number and the safe serial number found on the front right-hand side of the door, between the hinges. Keys Sentry Safe Replacement Keys Keys Sentry Safe Replacement Keys

Apr 07, 2014 | Sentry Fireproof Safe

1 Answer

Replacement key


To order replacement keys, for small chests and files, you will need to know the key numbers which can be found right around where the key goes in. It should be a stamped number, letters, or both located around the keyhole. For Personal, Home and Home[img src="http://i.fixya.net/uploads/images/lb_icon1.png">www.SentrySafeShop.com. You can do a search for "lost keys" and it will give you a screen where you can enter your model number and key number. They key ordering screen is:www.sentrysafeshop.com/Keys-Sentry-Safe-Replacement-Keys-p/keys.htm
They just need 1.)Model # and 2.)Serial or Key #.)

In Summary:
For Small Chests or Files: A lock reference number is required. It will be a letter, a number, a letter and number, or "blank" (no letter or number), engraved/located on the silver cylinder of the lock. These are model numbers 0500, 1100, 1170, etc...

For Personal, Home and Home/Office Safes: (model numbers will begin with: S0, S3, S4, S5; I0, I3, I4, I5; A3, A4, A5; J3, J4, J5; L0, L3, ,CS,CSW,DA,DS,KS,KSW,MS,MSW,OA,OS,and SC): Indicate your model number and the safe serial number found on the front right-hand side of the door, between the hinges.
Here is the direct link to the key replacement screen:http://www.sentrysafeshop.com/Keys-Sentry-Safe-Replacement-Keys-p/keys.htm
For Small Chests or Files: (Model numbers will begin with 0500, 1100, 1110, 1150, 1160, 1170, 1710, 1900, 1950, 1970, 1200, 1210, 1250, 2100, 2180, 2275, 2460, 6000, 6720, 7150, A3750, A5781, A5865, F2300, F3300, H2100, H2300, H3100, H2300, H3300, H4100, H4300, HD2100, HD4100, KDS-1, KS2100, KS4100, U2101, WD2, WD4, ESB-3, etc... ): A lock reference number is required. It will be a letter, a number, a letter and number, or "blank" (no letter or number), engraved/located on the silver cylinder of the lock (right around the hole where the key goes in at).

For Personal, Home and Home/Office Safes:(Model numbers will begin with: S0 (S0310, S0400, S0407, S0408, S0409, S0410), S3 (S3300, S3310, S3401, S3410, S3417, S3421, S3460, S3467, S3470, S3710, S3807, S3870, S3877, S3910), S4, S5; I0, I3, I4, I5; A3, A4, A5; J3, J4, J5; L0, L3, CS, CSW (CSW3460), DA (DA3831, DA3930), DS (DS3410, DS3431, DSW5781), KSW, MS, MSW, OA (OA3810, OA3821, OA5848), OS (OS0407, OS0410, OS0810, OS3407, OS3421, OS3470), SC, and X (X031, X075, X105, X125)): Indicate your model number and the safe serial number found on the front right-hand side of the door, between the hinges.

Jan 24, 2014 | Sentry Fireproof Safe

1 Answer

Lost keys to sentry safe model 2300


To order replacement keys, for small chests and files, you will need to know the key numbers which can be found right around where the key goes in. It should be a stamped number, letters, or both located around the keyhole. For Personal, Home and Home/Office Safes, you will need the model number and serial number. I think that the most economical place to buy keys is from www.SentrySafeShop.com. You can do a search for "lost keys" and it will give you a screen where you can enter your model number and key number. (It is a very easy screen to use. They just need 1.)Model # and 2.)Serial or Key #.)

In Summary:
For Small Chests or Files: (Model numbers will begin with 0500, 1100, 1110, 1150, 1160, 1170, 1710, 1900, 2100, 2275, 6000, 6720, F2300, F3300, H2100, H2300, H3100, H2300, H3300, H4100, H4300, HD2100L, KDS-1, KS2100, KS4100, WD2, etc... ): A lock reference number is required. It will be a letter, a number, a letter and number, or "blank" (no letter or number), engraved/located on the silver cylinder of the lock (right around the hole where the key goes in at). For Personal, Home and Home/Office Safes: (Model numbers will begin with: S0 (S0310, S0400, S0407, S0408, S0409, S0410), S3 (S3300, S3310, S3401, S3410, S3417, S3421, S3460, S3467, S3470, S3710, S3807, S3870, S3877, S3910), S4, S5; I0, I3, I4, I5; A3, A4, A5; J3, J4, J5; L0, L3, CS, CSW, DA (DA3831, DA3930), DS (DS3410, DS3431, DSW5781), KSW, MS, MSW, OA, OS (OS0407, OS0410, OS0810, OS3407, OS3421, OS3470), SC, and X (X031, X075, X105, X125)): Indicate your model number and the safe serial number found on the front right-hand side of the door, between the hinges. Here is the direct link to the lost key replacement screen: http://www.sentrysafeshop.com/Keys-Sentry-Safe-Replacement-Keys-p/keys.htm

Aug 22, 2011 | Sentry Fireproof Safe

1 Answer

Lost key to my H200 sentry safe...Key 3D2


To order replacement keys, for small chests and files, you will need to know the key numbers which can be found right around where the key goes in. It should be a stamped number, letters, or both located around the keyhole. For Personal, Home and Home/Office Safes, you will need the model number and serial number. I think that the most economical place to buy keys is from www.SentrySafeShop.com. You can do a search for "lost keys" and it will give you a screen where you can enter your model number and key number. (It is a very easy screen to use. They just need 1.)Model # and 2.)Serial or Key #.)

In Summary:
For Small Chests or Files: (Model numbers will begin with 0500, 1100, 1110, 1150, 1160, 1170, 1710, 1900, 2100, 2275, 6000, 6720, F2300, F3300, H2100, H2300, H3100, H2300, H3300, H4100, H4300, HD2100L, KDS-1, KS2100, KS4100, WD2, etc... ): A lock reference number is required. It will be a letter, a number, a letter and number, or "blank" (no letter or number), engraved/located on the silver cylinder of the lock (right around the hole where the key goes in at).
For Personal, Home and Home/Office Safes: (Model numbers will begin with: S0 (S0310, S0400, S0407, S0408, S0409, S0410), S3 (S3300, S3310, S3401, S3410, S3417, S3421, S3460, S3467, S3470, S3710, S3807, S3870, S3877, S3910), S4, S5; I0, I3, I4, I5; A3, A4, A5; J3, J4, J5; L0, L3, CS, CSW, DA (DA3831, DA3930), DS (DS3410, DS3431, DSW5781), KSW, MS, MSW, OA, OS (OS0407, OS0410, OS0810, OS3407, OS3421, OS3470), SC, and X (X031, X075, X105, X125)): Indicate your model number and the safe serial number found on the front right-hand side of the door, between the hinges. Here is the direct link to the lost key replacement screen: http://www.sentrysafeshop.com/Keys-Sentry-Safe-Replacement-Keys-p/keys.htm

Aug 21, 2011 | Sentry Fireproof Safe

1 Answer

How do I open the combination lock to my sentry home safe?


Locksmiths advise these Opening instructions for sentry fireproof electronic security safes. Insert the tubular sentry key into the lock to the left of the key pad. Turn the key all the way to the right until the plunger pops out. Press the five-digit factory code. The green Proceed light will come on. Pull the handle down; to crack the sentry door open.

sentry safes opening instructions for 4 # combo locks
Turn the dial to zero.
Turn the dial to the left (counterclockwise) four times to the first number of the combination (pass the first number of your combination three times, stopping on it the third time).
Turn the dial to the right (clockwise) three times to the second number of the combination (pass your second number twice, stopping on it the third time).
Turn the dial to the left (counterclockwise) two times to the third number of the combination (pass the third number of your combination one time, stopping on it the second time).
Turn the dial to the right to the last number (stop the first time on your last number).
Pull the handle down to crack the sentry safe open.

Oct 28, 2009 | Sentry Fireproof Safe

2 Answers

Lost key sentry model 1170, where can I get a duplicate key?.


A locksmith can fit keys the the sentry safe 1170. Sentry safe lost key replacement is availble. You do need to know the key # that is on the face of the lock to cut a 1170 key by code.

Jun 08, 2009 | Sentry Fireproof Safe

1 Answer

Can't open combo/key sentry safe.


You need to contact Sentry, they will send you an emergency unlock code.

Number in US is 1-800-828-1438.

See also:

Lost combination or keys

Replacement Keys and Combinations

Sentry Safes Key: 2 Replacement keys for sentry fire safe

Apr 18, 2009 | Sentry Fireproof Safe

3 Answers

Can't open sentry v260 safe


Make sure you are inserting key so the round hump on key matches red dot on lock, and turn key clockwise.

If that doesn't fix it, SentrySafe's support number is 1-800-828-1438.

I would think they can confirm the combination from your serial number. They probably won't give you the combination without a notarized letter, but if you have the right combination for that serial number safe, they may confirm that you are entering the right combination.

Be aware the 4 number combination V260's are changeable and if you HAVE changed it, you are on your own, they can't help you. The 3 number combinations are not changeable.

Mar 16, 2009 | Sentry Fireproof Safe

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