Question about Motorola Mobility C261 Cellular Phone

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CPU Exception MSG

I turned on the phone and I get this message: "CPU Exception MSG".

What can I do?

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  • Rata May 13, 2008

    Thks NJFIRESTORM. I tried the removing battery and holding power button method but still got the same message. Is there another way to reset without having to send in my phone?

  • Rata May 22, 2008

    any other suggestions?

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A cpu exception message is a software crash message for your phone. you may want to call your wireless provider to assist you with the hard reset of your phone. there are so many different ways to reset phones. some require codes. Motorola is usually 000000. sometimes removing the battery and holding the power button for 30 seconds then reinstalling the battery resets the phone.

Posted on May 12, 2008

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I need more information. Your phone can be connected to one of many different Toshiba phone systems and you can also have different voice mail systems. I'm assuming you are talking about voice mail messages.

Can you verify that this is happening only on your phone? If you swap phones with another station does the light start to work? It's rare, but the light itself may be the problem.

Does this same thing happen to anyone else? Is the voice mail not turning on any message waiting lights? or is it working for others?

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Most voice mails have an option to activate the MSG light or not when a new message arrives. Your's could have been turned off by mistake or glitch.

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