Question about Office Equipment & Supplies
It is possible you're black cartridge is too low on ink & needs replaced. If you're black ink cartridge is new, there could be small ammounts of sticky tape left over the contacts of the ink cartridge. Please clean the ink cartridge's copper contacts (side only, not the bottom of the ink cartridge), with a cotton swab & a little alcohol. Since the ink cartridge is removed clean copper contacts inside the carriage holder as well. Allow time for the alcohol to dry. All most every printer installs software that monitors ink level's. To check you're printer for this. Click the start button, slide up to & click Printers and faxs. The printer and fax window will open. You're default printer will have a little check mark next to it. Right click once on that printer name, another little pop-up window will open, slide to & left click on properties.
You're printer (It's name) will open. Near the bottom click on Printing Preferences. Another window will open. Click the Services tab. Than click Service this device. You should be able to see the ink levels.
Have more questions? Please feel free to ask.
Hope this has helped.
Posted on May 12, 2008
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Posted on Jan 02, 2017
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