Question about Dyson DC14 All floors Bagless Upright Cyclonic Vacuum

1 Answer

I just bought the vacuum, set the adjustment to carpet, and turned the vacuum on. When I tilted the handle back, the height adjustment knob turned to a lower level and the vacuum made a grinding on plastic noise from the knob. It was not the hardwood floor level. It was the opposite way. What happened?

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  • Dyson Master
  • 46,017 Answers

The height adjustment mechanism could be defective or may have failed.

Posted on Jan 12, 2018

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5 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Carpet Height Adjusment

In addition to the tab that contacts the bottom of the slider, there are 2 protusions on the adjustable wheel plate that move through holes in the housing, but only when the handle is tilted to begin vacuuming. The wheel plate has a spring that forces the tab against the slider. As the handle is moved to the upright position, the protusions move back through the holes, taking the tab away from the slider and the wheel plate locks in its highest position. Therefore, the position of the slider has no effect while the handle is upright and locked. Hope this helps.

Posted on Nov 01, 2007

chrispurs1
  • 372 Answers

SOURCE: Dyson DC07 Vaccum - brush will not turn

Hi.

Your Dyson has A clutch unit this engages the brush roller when you pull the handle back to vacuum.

Check the clutch control knob which is at the bottom left side of machine looking from the front.
It should rotate to drive position when handle is pulled back.

If it doesnt turn the knob by hand to drive & try the machine.

If you still have no brush rotation after doing all this then UNPLUG machine from mains supply.
Now lay machine on its side & remove the sole plate, This is the cover over the brush roller.
Turn the 3 plastic screws to unlock postition & lift sole plate off.

Now try to yurn brush roller using your hand. It should turn freely if it is difficult to turn look for any foriegn object obstructing the roller.

If no obstruction found then remove the brush roller from the machine & check the bearings in the ends of the brush roller one or both may be siezed up if they are then new brush roller will solve the problem.

If bearings are good then either the clutch is faulty or the second belt which goes clutch to motor has snapped & will need replacing.

It is difficult to fully explain the clutch removing procedure,
But there are service manuals available for these repairs at this site
http://dysonmanuals.llc.nu/

Posted on Jul 05, 2008

b0sslady2001
  • 357 Answers

SOURCE: Dyson making loud noise

If your brushroller isn't spinning it will make the loud sound. Try removing the brushroll and reinstalling it. If this doesn't work, you may need a new brushroller.You can find one here...

http://cgi.ebay.com/DYSON-VACUUM-DC07-DC14-DC-07-14-BRUSH-ROLL-BEATER-BAR_W0QQitemZ120452265897QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item1c0b83b7a9&_trksid=p4634.c0.m14


Marci

Posted on Aug 07, 2009

Vac Belts
  • 701 Answers

SOURCE: Bissell Pet Hair Erase does not vacuum.

It is because the belt is worn or stretched and needs to be replaced. Here are the belts you need and the manual which has instructions:

Bissell Pet Hair Eraser Belts and Manual

Posted on Dec 30, 2009

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1 Answer

The beater brush will no longer drive under a load on short pile carpet


Have you tried changing the height adjustment? There should be a knob or lever that allows you to adjust the height of the beater brush to accommodate different carpet lengths. Even with a new belt, the brush will not spin if the height is too low. Try adjusting it all the way up, then while it is running, adjust it down until there is some resistance. The beater brush should just barely scrape the top of your carpet.

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Hello! The vacuum does not move up and down when you change the height setting. When the handle is reclined is when the height of the nozzle will adjust. Hope this was helpful!

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Still dont know hot to get height adjuster knob to work. tried handle all the way back n lay on side solution that was offered. the plate has a permanent place to sit. hows it possible to bring knob


Hey, not having a working height adjustment can be a bear. Lock the vacuum in the upright position, change the knob to desired setting, and recline the handle for adjustment to occur.

If you are still having difficulty, you may want to have your vacuum inspected by a Qualified Technician at one of our Authorized Service Centers. Here's a quick link to assist you in locating one.

http://www.bissell.com/service-centers/?cid=ccsocial

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Vacuum height won't go on low carpet setting. Dial will go on medium and high, but not low.


Make sure you're not trying to adjust w/ handle in upright locked position because thewre is a cam which raises the vacuum head a little bit when handle is locked in upright position. If this is not the problem, turn vacuum upside down with handle in unlocked position and power cord not plugged in(for safety reasons obviously), unscrew and remove 3 screws that hold belt/beater brush assembly cover in place(2 are in corner near ends of beater brush and 1 is towards motor housing) tilt end of cover with 1 screw up and remove cover(there are 2 tabs at beater brush end of cover). Right above this is the height adjustment assembly with 2 rollers, raise up the assembly gently and using your finger or a bristle bottle brush,etc. make sure there is no debris caught between the height assembly and the hose(you will understand when you see it), if there is no debris you can now see the pattern on the bottom of the height adjustment knob and the lobe that rides on it, just check to make sure nothing is broken and/or missing, hope this helps!!

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1 Answer

Just purchased the windtunnel T series pet version...I cannot turn the carpet height adjustment knob to save my life. Is it locked somehow? or is there a way to get it moving?


with the vacuum in the upright position push the handle foward then reach foward and slide the lever to the proper position that also works to ingauge the power drive or to release the handle thanks hope this helps Don the Vacuum Doctor Alb N.M.

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1 Answer

Bought a new sweeper and brush ( beater bar ) does not turn. The large belt is fine and turns. The small thin belt is also fine but does not turn the brush. It is either the wrong belt or is there...


Jim, To put tension on the brush, tilt machine forward when upright, move carpet selector knob to carpet. then turn vac on. Brush will only spin when vac is tilted back to operate. brush stops when upright and on to use hand tools so the er is no danger to carpet or persons with moving roller.

I’m happy to assist further over the phone at https://www.6ya.com/expert/robert_b96ba3f038cf317c

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1 Answer

Height adjustment not adjusting


The height adjustment wont engage unless the handle is in the down position. Not knowing this led me to overturn the hight adjustment knob.

Step on the handle release, pull the handle back and lay the vac on its side. Then you can get the knob and the plate back together again.

BTW, the reason I had this problem is because the front brush slows dramatically when using on carpet, I thought it was set too low, and turned the knob (in a manly fashion, putting it past its limit). Still working on that one. After inspecting the belt, looks like one worn and cracked spot gumming up the works.

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1 Answer

Levels/Settings


These height adjustments are designed so that they will not adjust when the handle is in the "back" position. This is so they will stay where they are set and not self-adjust while you are vacuuming. To change the setting, you need to return the handle to the upright position and the adjust the setting and the machine will go to that position when the handle is lowered.

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Agitator stops when sweeper is pulled backward


If you have made no changes to the vacuum's setup and are using it on same carpet you have previously used it on with no problem, then the most likely cause is the agitator/beater bar's drive belt is worn or on some models may have a tension adjustment which is set too loosely. This can also be caused by having the vacuums height adjustment set to low for the carpet or flooring you are using it on, causing to much drag when the vacuum is pulled backwards for the agitator to overcome.

The vast majority of agitators turn in a forward direction, as if it would pull the vacuum forward, when you pull the vacuum backwards the drag is increased.

So...First check height adjustment (a no cost fix), then check out the tension adjustment (if present on you model, some engage when top of vacuum is tilted back after stepping on the release pedal) Lastly, consider changing belt especially if you have had the vacuum awhile or if it gets a fair amount of use or it you seem to need to use it on a low height setting all the time to vacuum up debris.

Hope this helps!

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2 Answers

Carpet Height Adjusment


In addition to the tab that contacts the bottom of the slider, there are 2 protusions on the adjustable wheel plate that move through holes in the housing, but only when the handle is tilted to begin vacuuming. The wheel plate has a spring that forces the tab against the slider. As the handle is moved to the upright position, the protusions move back through the holes, taking the tab away from the slider and the wheel plate locks in its highest position. Therefore, the position of the slider has no effect while the handle is upright and locked. Hope this helps.

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