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I turned the PUK lock on and my phone froze. i turned my phone on and it asked for a password for it. i thought i was getting close but now it says "PUK disabled ." does this mean my sim does not work anymore? i really need help/

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If you keep putting the wrong password in your phone will lock - its a security measure - all you need to do is contact your Provider (Vodafone, Orange etc) and they will give you the PUK code so that you can get back into your phone. It resets it to no password so you can choose another password if you wish or leave it if you don't. Hope this answers your question.

Posted on Sep 04, 2010

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Hello

Thank you for using Fixya!!

The PUK code requested is an unique code to each phone. At the link below you will be directed to a tip i wrote on how to recover your PUK code.

Click HERE to navigate.

Kind regards
Lock123

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