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XEROX WORKCENTRE PRO 40

SHAH JEE , I HAVE PROBLEM WITH MY MACHINE AS SOME TIME FUSER PROBLEM COMES WITH THE SERVICE MESSAGE. I HAVE CHECKED THE FUSER ITS HEATS UP. PLEASE HELP ME TO FIND THE PROBLEM.
THANKS ANEES
MY EMAIL ADRESS MUMTASH@HOTMAIL.COM

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ITS SAY WARMING UP THE FUSER WHICH REMAINS . AND ANOTHER MESSAGE COMES UP CALL THE SERVICE.
I HAVE TRIED TO CLEAN THE TIPS WHICH ARE TOUCHING THE HEATER ROD (RED) ON THE BOTHS ENDS TIGHTEN LITTLE BIT BUT DIDNT WORK THE HEATER SEEMS TO WARM WHICH I CAN FEEL WITH FINGERS TIPS. THERE IS ANOTHER BUTTON TYPE THING WHICH IS IN THE MIDDLE OF THE HEATER. NO RESULTS YET.THANKS FOR HELPING ME.

Posted on May 31, 2008

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What code is it given? Is it trying to warm up and gets warm and then codes out???? You may have a short in your thirmister ... Try to clean the sensor it self of biult up toner. Then reinstall the thirmister and test the copier. You may have to replace the thirmister... Good Luck

Posted on May 13, 2008

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1 Answer

C0500 error code


First open the right side cover where the image unit is located. Check the two latches that latch the door ensure they are not broken, especially the rear one. Then get a paper clip and stick the clip in the small hole on the right side of the control panel it will touch a switch. The control panel will go thru some screens when you see the screen with the copiers on it on the left side of the screen in the middle you will see a small "." When the dot appears touch 3 button. Then the machine will continue to the code screen. Press the Utility button you should see a new button "Maintenance Mode" touch it then touch trouble reset. The machine will again go thru screens will see the"." again do nothing. Should go ready to Copy. If the code comes back do not reset, you are messing with the Fuser the Hot part. Continuing to reset without a technician looking at and or replacing it, the fuser can catch on fire and that would ruin a perfectly good day.


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