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Anonymous, Have you tried to print the test print, is that Pink?
Have you tried too print the configuration sheet, is that Pink?
Have you tried to run purge sheets are they Pink?
If the answer is yes to all the above then has the printer been moves whilst still hot or warm, you could have mixed the colours.
If all the colours were mixed together then you would have a dark dirty Brown. Further investigation needed.
Good Luck.
Hi alexgallo01 Do you get other colours except pink? If that is the case,reasons could be: 1. there is not enough RED or BLUE in the cartridge. 2. you haven't selected pink colour on the text or images you are trying to print. If you are typing a document highlight the text you want in pink, and choose PINK color for the font. Then print the document. The printer will use color closest to your choice, if it does not have the exact color. Hope this will help. If it help you, please give a rating Cheers luciana44
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