Question about Jenn-Air Refrigerators

1 Answer

Jenn Air JTB2488AE Freezer Top refrigerator. Water puddles inside the refrigerator space beneath the vegetable crispers. The ice maker has been turned off and the water still appears. The amount of water is enough to soak 2 paper towels a day. There is no sign of any water dripping for anywhere inside of the refrigerator space. The freezer defroster gutter and drain tube does not have any clogs or frozen ice buildup.

Posted by on

  • Carol Stroud Aug 18, 2013

    I have this same problem same frig Did I buy your frig., LOL

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Jenn-Air Master
  • 43,501 Answers

Hi,

Check out these tips...they can help you figure out whats going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

heatman101

Posted on Sep 05, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Im getting water under the vegetable drawer inside my LG refrigerator..what can i do?


Hi boris_sal495,

There are two things that you can check if you are getting water under the vegetable drawer. Kindly refer on the details below:

Reminder:Before doing any checking or repair unplug the refrigerator from power and remember your safety.

1. Clear the Drain Tube - Your refrigerator has a drain that leads to the exterior drain pan beneath the refrigerator. Occasionally this drain can become clogged resulting in standing water inside your refrigerator. The drain is located either on the floor of the refrigerator, beneath the vegetable crisper, or in the wall behind a drain funnel.
Clear the drain by forcing a solution of water and bleach or water and baking soda into it with a basting syringe. If the solution will not flow through, slide a length of 1/4 inch or smaller flexible tubing into the drain tube to push the clog through to the drain pan. Remove the tubing after clearing the clog.

2. Leveling a Refrigerator - It is important for the refrigerator to be level.Check that the refrigerator is level from side to side.If it is not level, adjust one or more of the adjustable leveling feet until it is level. The feet are bolts that can be turned to raise or lower the refrigerator. If they cannot be adjusted with your fingers, use a crescent wrench or pliers.
If you have an ice-maker, it should also be checked for level after first leveling the refrigerator. An icemaker that is out of level will spill water into the ice bin or into the freezer. It can be repositioned by loosening the mounting screws, adjusting it for level and then tighten the screws.

Hope it helps.

Thank you for using Fixya.

May 03, 2011 | LG LRTBC1825T Top Freezer Refrigerator

1 Answer

I have a Jenn-Air refrigerator, Model JCD2389DE, and in the last two weeks we have noticed water puddling on the floor in front of the "freezer side" door. We thought maybe the water dispenser...


Mine did this a few years ago. I had to call service out to replace the system board. I guess it's a common problem. Something on the board fails and the defrost operation does not work properly, resulting in rapid meltdown of ice build-up and puddles on the floor.

Nov 14, 2010 | Jenn-Air Refrigerators

1 Answer

Crisper drawers are feezing vegetables.


look down at the bottom crisper and there should be an air control that lets more or less air in from the freezer section. close this control down so that most of the air stays in the freezer. some models may say meats(colder) and vegetables(warmer).

some models the control in the down position opens up the vent more allowing it to get colder and in the up position closes the vent down more allowing less cold air into the refrigerator. you can remove the crisper and experiment with the control.

Jul 14, 2010 | GE Profile¿ Arctica® Energy...

2 Answers

There is a puddle of water inside the refrigerator, beneath the vegetable bins.


How many items are in your freezer? I had this problem and there was too much in the freezer, not allowing the air to circulate properly in the freezer, thus resulting in freeze up in the top (freezer) and condensation below in refrigerator section. Additionally, I had the refrigerator setting too cold, which accelerated the problem. I had to thaw the drain hole in the freezer section, below the fan, to allow water to leave freezer during defrosting stage. Hope this helps?

Jan 03, 2010 | Kenmore 18.3 cu. ft. Top Freezer...

1 Answer

There is water leaking to the bottom of the fridge and the crisper drawers.


Your refrigerator has a drain that leads to the exterior drain pan beneath the refrigerator. Occasionally this drain can become clogged resulting in standing water inside your refrigerator. A similar drain exists in the freezer, which when clogged results in ice build up on the floor of the freezer.

The drain is located either on the floor of the refrigerator, beneath the vegetable crisper, or in the wall behind a drain funnel.

Clear the drain by forcing a solution of water and bleach or water and baking soda into it with a basting syringe. If the solution will not flow through, slide a length of ¼ inch flexible tubing into the drain tube to push the clog through to the drain pan. Remove the tubing after clearing the clog.

NOTE-(This may be a leveling issue as well)

It is important for the refrigerator to be level. If it is not level, doors may not open or close properly and may not seal tightly. Also, drainage from the defrost cycle might be impaired as might the ice making cycle. The appliance was engineered based on it being installed in a level position. While there may be some tolerance for out-of-level installation, the appliance will operate at its best when properly leveled.

Place a level on top of the refrigerator near the front. Do not put it on the door because the door may not be aligned with the refrigerator case. Check that the refrigerator is level from side to side. Next turn the level to check that it is level from front to back.

If it is not level, adjust one or more of the adjustable leveling feet until it is level. The feet are bolts that can be turned to raise or lower the refrigerator. If they cannot be adjusted with your fingers, use a crescent wrench or pliers.

If you have an ice-maker, it should also be checked for level after first leveling the refrigerator. An ice-maker that is out of level will spill water into the ice bin or into the freezer. It can be repositioned by loosening the mounting screws, adjusting it for level and then re-tightening the screws.

Dec 27, 2009 | Whirlpool 21.0 cu. ft. Top Freezer...

2 Answers

Ice builds up in freezer bottom pan, not going down the drain tube. Is this an indicator of the defrost timer not working correctly, and if so where is the drfrost timer on a ETIFTTXKT02 model?


Defrost timer is working or there would not be water/ice in the bottom pan (as you describe it.). Check that the drain tube from the pan to the bottom evaproation tray under the refrigerator is clear of restriction.

Dec 14, 2009 | Whirlpool 21.0 cu. ft. Top Freezer...

1 Answer

Colect water undere crispers


Your refrigerator has a drain that leads to the exterior drain pan beneath the refrigerator. Occasionally this drain can become clogged resulting in standing water inside your refrigerator. A similar drain exists in the freezer, which when clogged results in ice build up on the floor of the freezer.

The drain is located either on the floor of the refrigerator, beneath the vegetable crisper, or in the wall behind a drain funnel.

Clear the drain by forcing a solution of water and bleach or water and baking soda into it with a basting syringe. If the solution will not flow through, slide a length of ¼ inch flexible tubing into the drain tube to push the clog through to the drain pan. Remove the tubing after clearing the clog.

NOTE-(This may be a leveling issue as well)

It is important for the refrigerator to be level. If it is not level, doors may not open or close properly and may not seal tightly. Also, drainage from the defrost cycle might be impaired as might the ice making cycle. The appliance was engineered based on it being installed in a level position. While there may be some tolerance for out-of-level installation, the appliance will operate at its best when properly leveled.

Place a level on top of the refrigerator near the front. Do not put it on the door because the door may not be aligned with the refrigerator case. Check that the refrigerator is level from side to side. Next turn the level to check that it is level from front to back.

If it is not level, adjust one or more of the adjustable leveling feet until it is level. The feet are bolts that can be turned to raise or lower the refrigerator. If they cannot be adjusted with your fingers, use a crescent wrench or pliers.

If you have an ice-maker, it should also be checked for level after first leveling the refrigerator. An ice-maker that is out of level will spill water into the ice bin or into the freezer. It can be repositioned by loosening the mounting screws, adjusting it for level and then re-tighten the screws.

Nov 30, 2009 | Samsung RB1955 Bottom Freezer Refrigerator

1 Answer

Water dripping from freezer when defrost kicks on.


You probably have a plugged drain in the freezer compartment. Open that up and check it. Hope this helps!

Feb 16, 2009 | Kenmore 18.3 cu. ft. Top Freezer...

1 Answer

Jenn air side by side leaking water


to allow your fridge/freezer to be ice free a timed defrost phase apxx every 7 to 10 hrs occurres whe the ice is drefrosted the water shoud go via a collection tray to the top af the compressor to keep it cool the tray is situated at the bottom of the freezer side behind the panel youll find is probally blocked and the water is overflowing to the front instead of going the correct way if you tecn minded unplugh the appliance remuve the pabel and unblock the drain tray the panel is inside the freezer torward the bottom

Nov 13, 2008 | Jenn-Air JCD2389G Side by Side...

1 Answer

Water leaking inside refrigerator


Its the clogged defrost drain. I have the same problem. I just cant find the drain

Jun 06, 2008 | Kenmore 18.3 cu. ft. Top Freezer...

Not finding what you are looking for?
Refrigerators Logo

Related Topics:

372 people viewed this question

Ask a Question

Usually answered in minutes!

Top Jenn-Air Refrigerators Experts

Charles T Nevin
Charles T Nevin

Level 3 Expert

4070 Answers

John Tripp
John Tripp

Level 3 Expert

4654 Answers

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Are you a Jenn-Air Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...