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Re: NetFlix Disc stuck!
Call service if it is under warranty sticky disks are common on these dvd included models i would get the service tech to remove it and go to walmart and buy a 38 dollar dvd player with 480 progressive scan and use that externally from now on, by the way can you change to tv viewing or is it stuck in dvd play only?
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Normally, the DVD players have a little hole on the face plate which allows you to insert a tip of a paper clip (about an inch long should be OK), to unlock the "gate". The door should pop up and release the disk.
Usually when you see this this means the drive is having read errors. It recognized a disk was inserted but was unable to read. It could be a problem with a single disk but if it is happening with more than one it is a problem with the drive itself.
The annoying part about this is that this usually means the drive needs to be replaced. Most TV drives are about $75 and labour on top of that for what it will cost. If you have warranty this will be covered. You should be able to check with the store you purchased to see if you have either extended store warranty or just the oem warranty. Either one would pay for the fix. They would also be able to tell you where the local repair depot is and so on. If it isn't under warranty then be careful as there are cheaper alternatives such as a $20 stand alone dvd player and so on.
It sounds like the DVD mechanism is out, if you are interested in purchasing one you can do so by emailing your request for pricing and availability to email@example.com, they normally run at about $135.00 plus shipping and handling and they are not to hard to install yourself.
to eject the disc, turn off your TV and hold the eject button then power TV back on. Regarding the DVD feature not working, you may need to change the main board. If your TV is still in warranty, call 1-800-701-0680 for an in home service.
I had the same problem and was irritated and even emailed Westinghouse. I unplugged the TV and turned it back on and held the eject button and it worked. I am not sure this will work for everyone or if it was luck. It was stuck for 2 days.
Turns out my suspicions wre correct about the DVD player being "sluggish" from lack of use. By continuing to exercise the drive motor by hitting play and eject while simutaneously attempting to insert a disc finally paid off. Now it readily accepts the disc and everything is functioning as designed. Trust me, I'm not going to let it sit idle for anymore extended periods...................baltogas
We got a disk stuck in our Westinghouse also. After aticking toothpicks and butter knifes in there trying to get it out, we were told to unplug the power and plug it back in and try. When we did we could hear the DVD trying to come out. We stuck the butter knife in there and got it to pop up and out. We havent tried to put another one in but when we do we know how to get it out now.